Job Description:
Schedule: Mon-Fri (8.30 am – 5 pm EST)
*Note: Below is a list of towns. (We try to keep them to 30 minutes or less from their home to the member’s home whenever possible. Typically they will do 8-10 visits per week.)
Service areas:
Amesbury, Andover, Billerica, Boxford, Chelmsford, Danvers, Dracut, Dunstable, Georgetown, Groveland, Haverhill, Lawrence, Lowell, Marblehead, Merrimack, Methuen, Middleton, Newbury, North Andover, Peabody, Rowley, Salem, Salisbury, Tewksbury, Tyngsborough, West Newbury, Westford, Beverly, Essex, Gloucester, Hamilton, Ipswich, Manchester by the Sea, Rockport, Topsfield, Wenham.
JOB SUMMARY:
Under the administrative direction of the Clinical Manager, the Nurse Case Manager (NCM) for Senior Care Options (SCO) is responsible for managing all aspects of member care for a panel of frail elderly while working within a healthcare team. The NCM directly interfaces with physicians, other members of the primary care team, members, and their caregivers in identifying risk factors, conducting assessments, and developing and implementing care plans to comprehensively manage their members’ care.
KEY RESPONSIBILITIES/ESSENTIAL FUNCTIONS:
- Timely completion of initial and ongoing geriatric assessments.
- Development and communication (with member, caregiver, and primary care physician/team) of an individualized plan of care.
- Completion of the Minimum Data Set-Home Care (MDS-HC).
- Facilitation of member and caregiver access to community resources relevant to the member’s needs, including referrals to Adult Day Health, Adult Foster Care, and the Personal Care Attendant Program.
- Participation in routine primary care team meetings.
- Pro-active management and follow-up (via home visits and by telephone) according to the member’s care plan.
- Management and coordination of all transitions of care, including communicating care plans to providers in all settings of care (ED, hospital, rehabilitation facility, nursing home, home care) and ensuring providers receive timely clinical data that may impact healthcare treatment decisions.
- Direct caregiver support.
- Serves as a member advocate and facilitator to resolve issues that may be barriers to care.
- Provide education and coaching to the member, family, and/or caregiver about health status, treatment options, goals of care, and health insurance benefits to assist members in making the most informed decisions and help promote self-management.
JOB QUALIFICATIONS: KNOWLEDGE/SKILLS/ABILITIES EDUCATION: (Minimum education & certifications required)
- Bachelor of Science in Nursing (BSN) and Registered Nurse with current, unrestricted state license is required.
EXPERIENCE: (Years of experience)
- Minimum 5 years clinical nursing experience required.
- Experience in case management managing geriatric/chronic illness populations required.
- Experience within a SCO program highly preferred.
- Experience in Medicare and/or Medicaid managed care preferred.
- Proficient in computer use, the Internet, and health information technology required.
- Case management certification a plus.
SKILL REQUIREMENTS: (Include interpersonal skills)
- Work cooperatively as a team member across multiple levels within the organization.
- Demonstrate initiative in achieving individual, team, and organizational goals and objectives.
- Must be able to prioritize work and develop strategies for adapting to constantly changing priorities and urgencies.
- Regard for confidential data and adherence to corporate compliance policy.
- Demonstrate cultural competency and sensitivity.
- Demonstrate the ability to work autonomously.
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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