Brookshire Grocery Company (BGC) is a family business based in Tyler, Texas, and currently operates more than 209 stores in four states – Texas, Louisiana, Arkansas, and Oklahoma – with three distribution centers and a corporate office. BGC prides itself on offering its partners one of the most comprehensive benefits packages in the industry which includes medical, prescription drug, vision, dental, paid time off, stock ownership, a 401k retirement plan, incentive plans, employee discounts, educational scholarships, and access to BGC’s 205-acre outdoor recreation area.
Job Summary
Ensures pricing integrity in store by maintaining and updating pricing and shelf tag information. Promotes customer service by assisting customers with locating products and performing price verifications.
Essential Duties and Responsibilities
- Receives and verifies price tags by utilizing a handheld scanner to ensure proper item pricing at the store level.
- Conducts daily, weekly, and monthly price corrections by entering and updating pricing information in the computer system.
- Investigates and/or adds items “not-on-file” and runs computer reports on scanning action to prevent shrink.
- Tears, sorts, and hangs price tags; ensures displays and shelves have accurate pricing and signage; removes and replaces shelf tags as needed.
- Ensures WIC tags are in compliance with all Company and governmental regulations.
- Verifies and applies price changes from ads, ad corrections, and discontinued clearance items.
- Maintains scanning and computer equipment and contacts Help Desk for assistance when necessary.
- Ensures that computerized pricing maintenance is kept current and relevant information is preserved.
- Provides friendly and customer service-oriented attitude by greeting customers, answering questions, and responding to complaints. Assists customers with locating products and performing price verifications.
- Maintains clean, safe and sanitary working and shopping environment by adhering to Company safety procedures.
Knowledge, Skills and Abilities
- Must be detail-oriented.
- Ability to maintain a high level of accuracy and productivity.
- Ability to multi-task and work in a fast-paced environment.
- Ability to learn new technology systems, methods and processes.
- Ability to perform basic Microsoft Office functions.
- Basic knowledge of FIM (Fresh Item Management).
- Basic knowledge of SAP reporting applications.
- Ability to effectively communicate (in written and verbal form) with customers and partners.
- Ability to work flexible schedules including nights, weekends and holidays.
Education, Experience, and Qualifications
- Minimum of 18 years of age required.
- Partners must be 21 years of age or older to drive for Company business in accordance with the BGC Business Driver Policy.
- High school Diploma or GED required.
- Typically involves on-the-job training.
Physical Demands
- Continuously required to use close vision, distance vision, depth perception or the ability to focus.
- Continuously required to stand or walk.
- Frequently required to talk and hear.
- Frequently required to use hands for reaching, touching or handling.
- Frequently required to use fine finger movements (ex. sorting and typing).
- Frequently required to bend, kneel or squat.
- Occasionally required to sit for long periods of time.
- Occasionally required to push, pull, maneuver or lift objects up to 40 lbs.
- Attendance at work is required.
Work Context and Environment
- Work is generally performed in a retail store.
- Quiet to moderate noise level.
Brookshire Grocery Company strives to provide a safe, drug free and alcohol-free environment for its partners and guests. The Company is an Equal Opportunity Employer and makes employment decisions without regard to race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, age (40 or older), disability, genetic information or military status and any other trait protected by law.
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