Puget Sound Energy, Inc - Senior Restoration Specialist
Puget Sound Energy is looking to grow our community with top talented individuals like you! With our rapidly growing, award-winning energy efficiency programs, our pathway to an exciting and innovative future is now. PSE's Project Delivery team is looking for qualified candidates to fill an open Senior Restoration Specialist position!
Job Description: The Senior Restoration Specialist manages all hard surface restoration requirements resulting from PSE construction activities. The Senior Restoration Specialist monitors the work of restoration specialists, prioritizes and assigns work to Restoration Service Providers to facilitate the complete and final construction work performed by PSE and its Utility Service Providers within public and private Rights of Way. This role requires significant knowledge and extensive expertise related to Street Use and Right of Way permits, complex traffic control plans, and complex paving request documentation to ensure completeness and accuracy for Restoration Service Providers to complete the work to the satisfaction of the permitting authority and/or property owner.
The position requires in-depth expertise and knowledge of standard and complex utility construction methods, as well as complex paving designs and enhanced restoration plans and the ability to resolve complex problems involving multiple parties. This role leads and directs the coordination and resolution of issues and questions between jurisdictions, restoration service providers, utility service providers, and PSE project managers. Upholds the safety compliance standards inherent in PSE's operating and/or field procedures related to work responsibilities and promotes a culture of total safety.
Job Responsibilities:
- Leads and directs the processing of all restoration requests in their assigned jurisdictions, including dividing requests by work type and specific restoration requirement.
- Acts as subject matter expert on restoration activities.
- Ensures all necessary and relevant documentation accompanies restoration requests, including active permits and appropriate traffic control plans.
- Leads, mentors, and trains Restoration Specialists.
- Responsible for the resolution of all jobs on a 'hold' status and schedules restoration accordingly.
- Documents restoration service provider invoices, completes PAV tasks, and releases Job Close Notifications (JCN) in SAP.
- Notifies permit representative for final permit closure upon final PAV task completion.
- Reviews, validates, and maintains database, researches schedule dates, and provides timely responses to customers, Production Specialists, Project Managers, and jurisdiction inspectors on complex, high-profile projects.
- Acts as PSE's point of contact with jurisdictions for the resolution of restoration-related issues including conflict resolution.
- Completes SAP entry of all saw cuts and requests.
Demonstrates commitment to conduct business honestly, ethically, and consistent with our core values and Code of Conduct. Ensures duties are performed in accordance with all regulatory compliance obligations.
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