Business Process Analyst

Dice • Middletown Township, PA, United States • $200k - $250k / year • 5m ago

Dice is the leading career destination for tech experts at every stage of their careers. Our client, Domino Technologies, is seeking the following. Apply via Dice today!

Business Process Analyst Position For Your Consideration

Become a member of a growing team of Information Technology professionals making an impact and providing solutions for Government and Commercial clients since 1996. Join the Domino Tech Team!

Accepting Candidates Until 04/08/2024 at 2:00 PM

The Position:

Client: Commonwealth of Pennsylvania Pennsylvania Turnpike Commission (PTC)

Position Title: PTC - Business Process Analyst Exception (733300)

Location: Hybrid Remote Off-Site and On-Site (as required) in Middletown, PA

Duration: Initial term through 03/31/2025 (+ Annual Renewal in 1-Year Terms)

Note: In addition to the PA ePATCH background check, PTC requires a National Criminal Background Check prior to engagement start. Position is primarily remote; with on-site required approximately 4 days per month. No travel expenses will be paid.

The Pennsylvania Turnpike Commission (PTC) Information Technology Department (IT) is seeking to contract a full-time, Business Analyst resource for a period of 12 months in support of a variety of technology project initiatives. This position is to understand assigned business processes and through working with business owners and the IT department, assist with improving and automating the processes to increase reliability while reducing costs and/or work effort.

Description of Duties:

Maintain an overall objective of Automation of Processes Using Modern Technology.
Facilitate meetings with business leaders to document as-is and to-be process flows.
Facilitate meetings with business leaders to elicit requirements or other pertinent information required to reengineer business processes.
Conduct reviews and comparisons of current business processes against the best practices to determine where business process, or system changes are necessary.
Anticipate the direction of PTC business areas and recommend new processes or opportunities, to business process owners and subject matter experts, which will support their desired future state.
Create Test Plans and Test Scripts under the direction of the Quality Assurance team.
Execute Tests, as documented, to assure the improvements are properly implemented and are working as desired by the stakeholders.
Coordinate with business owners and other analysts to define and refine the project scope.
Perform project management duties for the planning and requirement gathering phases of projects.
Lead and participate in project team activities for system work efforts related to enterprise systems.
Develop and maintain a productive working relationship with technology staff, business owners, project sponsors, vendors, and key clients.
Complete projects consistent with PTC and PMO guidelines.
Adhere to all PTC standards, policies, and procedures.
Utilize various software and/or technology tools to perform job duties.
Work independently to accomplish the tasks and duties assigned.
Perform tasks and other duties as assigned by the PTC.

The Preferred Skills and Experience:

3+ Years: Expertise in Financial Management, Asset Management, or Request Management on projects of various sizes and subject matters.
Enterprise Business Solutions, specifically SAP projects.
ITIL / ITSM practices and methodologies.
Proficient in the Microsoft Office 365 suite of business software including Teams, Word, Excel, and PowerPoint.
Proficient in Microsoft Visio, and Microsoft ADO Testing Module.
Bachelor's degree in business management or information systems.
Business Process Analysis Certification.

The Company:

The mission of Domino Technologies, Inc. is to provide clients with IT solutions for their individual business processes that lead to strategic market advantages. Since its founding in 1996, the Domino Tech Team has built a solid record of performance working with clients in the Government and Commercial sectors.

The Perks:

Excellent Market Salary.
Competitive Benefits.
Paid Holidays and Vacation.
Positive Work-Life Balance.

The Location:

Domino Technologies is based in the Harrisburg area the capital city of the Commonwealth of Pennsylvania and the county seat of Dauphin County. Located on the east bank of the Susquehanna River, Harrisburg is the anchor of the Susquehanna Valley metropolitan area.

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