Zinnia is simplifying how people buy, sell, and administer insurance products. Combining intuitive enterprise technology solutions and data insights, the Policygenius marketplace, and market-leading products including SmartOffice, AnnuityNet, LifeSpeed, WinFlex, TPP, VitalSales Suite, and Exchange Consulting, Zinnia is redesigning the insurance experience for shoppers, advisors, and insurers alike — and enabling more people to protect their financial futures along the way. Zinnia has over $173.7 billion in assets under administration across 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders.
WHO YOU ARE:
You are an experienced professional with a proven track record in process improvement and operational excellence. You possess strong leadership and analytical skills, and you are adept at managing and leading teams, driving individual and team performance, and driving change across multiple departments. Your functional/industry experience and expertise in managing operations and driving continuous improvement will be critical in enhancing our operational efficiencies and customer satisfaction.
WHAT YOU’LL DO:
As a Manager/Sr Manager, you are expected to lead larger or more influential groups at Zinnia and interface with other functional teams to maximize efficiency, productivity, and performance, ensuring that all operations are running smoothly. You will be responsible for managing the overall finance function for our carrier solution organization including, but not limited to, Accounts Payable, Accounts Receivable, US Tax & Compliance, GL Accounting, and Suspense reconciliation.
- Assume the role of a leader, overseeing the efforts of associates and/or front-line managers in the department, including, but not limited to:
- Supporting and coaching existing employees, and acting as a mentor to less experienced managers or individuals identified as future manager candidates
- Monitoring performance and conducting performance reviews
- Setting individual and team goals and participating in the development of organizational goals and objectives
- Accountability for departmental expenses, budgets, and SLA performance
- Increased responsibility and decision-making; requiring creativity and innovation to find new solutions to complex issues
- Collaborate with functional teams across the organization to achieve common organizational goals and objectives by developing effective working relationships with other managers in Zinnia Operations and other departments, as well as assisting your leaders as needed to work with Information Technology on appropriate business systems
- Build high-level relationships with customers, including contract holders, agents, distributors, and carrier customers, by:
- Taking ownership in resolving customer, Rep, or Broker/Dealer complaints, questions, system enhancements, and other administrative issues;
- Ensuring complete research and analysis of rep/client issues, providing any necessary problem resolution;
- Accountable to implement and develop new procedures and workflow processes to support corporate goals and objectives;
- Accountable for collecting, documenting, and interpreting information for Macro Measures for performance, incentives, and other needs, creating reports as necessary using Microsoft Word, Excel, PowerPoint, among others.
WHAT YOU’LL NEED:
- BCom graduation with overall 8+ years of industrial experience in Finance and Accounting Function, out of which 5+ years of management experience including, but not limited to, selection, performance management, coaching, development, and training.
- In-depth knowledge of overall accounting functions. Should have experience in General Ledger Accounting Function, reconciliations, AP, AR.
- Should have working experience in setting up the federal, state, and local tax withholding amounts of employees, involving compliance with US federal and state tax laws.
- Ability to develop a good understanding of Client Finance processes, policies, and systems and will require being hands-on with the process while resolving key process and customer issues.
- Familiarity with US accounting functions (billings, payments, and receivables) and prior experience working for these US accounting functions.
- Working knowledge of accounting package ERP, PeopleSoft, or alike.
- Ability to lead in a fast-paced work environment that requires the ability to multi-task and make critical decisions.
- Proven leader with excellent oral and written communication skills and strong motivation skills;
- Proven ability in analysis, critical problem solving, decision making, and business acumen, as well as in exhibiting self-initiative, teamwork, time management, and organizational skills.
- Systems knowledge across a broad spectrum of platforms and software including Microsoft Office suite. Good command of Microsoft Excel.
WHAT’S IN IT FOR YOU?
We’re looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.
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