Purpose
Provide financial systems support for all UPMC users of Financial applications. Manage and participate in system maintenance, support, development, upgrade activities, and hospital integrations. This position also offers a hybrid remote work schedule.
Responsibilities
- Develop and maintain an expert level of functional knowledge of the applications.
- Resolve and document application support issues.
- Research new system functionality.
- Prepare and maintain appropriate documentation of system and operational procedures related to the business functions carried out by the financial systems.
- Coordinate with operational areas to align business processes with system functionality.
- Manage and perform upgrade activities for one or more applications to assure systems are on current releases.
- Manage and participate in the implementation of new applications or functionality by performing and/or assigning project tasks and manage the planning, development, testing, and conversion activities.
- Lead and/or collaborate with others on the development of training programs for various applications. Participate in and/or conduct training programs as required.
- Manage and participate in hospital integrations from a system and operational perspective, which may include the establishment of work plans, policies and procedures.
- Provide systems support for the UPMC users of Financial Management applications.
Qualifications- Bachelor's degree in business administration, Information Science, or related field required.
- Minimum of three years of financial or related work experience required.
- Five years preferred.
- Excellent written and verbal communication skills are required.
- Ability to manage a project and lead a project team.
- Ability to work well in a team environment with minimal direct supervision.
- Manage system upgrade, integration, and implementation activities.
- Proficient functional understanding of several financial applications.
- Ability to problem solve and make decisions to follow issues through resolution.
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