Join our Brand-New, luxury community in the heart of DTLA!
As a Leasing Associate, you will play a crucial role at GHP. You will be the “face” of the company and responsible for making an extraordinary long-lasting first impression. It is you who will be the first contact for our prospective residents, and it is you who will be the driving force in helping them find the best place to call home.
REPORTS TO: Community Manager/Leasing Manager
HOW YOU WILL CONTRIBUTE:
Customer Service:
- Create a sense of community and an outstanding living experience for new residents.
- Assist with all prospect inquiries including application process, tour coordination, lease administration, approval process, and move-in process to ensure the new resident has the best move-in experience attainable.
- Demonstrate service excellence through the demonstration of company values, our employee promise, policies, and initiatives.
Sales and Marketing:
- Create excitement through creative campaigns, continuous outreach, and social media.
- Adhere to sales and occupancy goals, and service standards by consistently delivering a strong closing ratio.
- Develop and maintain an ongoing resident retention program through Reputation Management and Marketing Activities.
YOU HAVE:
- Desire to deliver an exceptional resident and colleague experience in a fast-paced, high-energy environment.
- 2-5 years' experience in sales or customer relations.
- Must pass background and drug test screening.
- Clean DMV record.
- May require driving a golf cart.
PHYSICAL REQUIREMENTS:
- Regular and physical attendance required.
- Frequently move/traverse, ascend/descend stairs in/around apartment homes and community.
- Constantly position self to bend, stoop, reach, lift.
- Occasionally lift/move/carry up to 25lbs with/without assistance.
- Frequently lift/move/carry 5lbs.
- Ability to remain in a stationary position for extended periods of time.
The duties and responsibilities described are not a comprehensive list and additional tasks will be assigned.
Salary Range: $20-$22.00 per hour, DOE. Plus leasing commissions.
Benefits: Fully Paid medical insurance available to employees along with dental, vision. Other benefits include: flexible spending account, Life/AD&D insurance, pet insurance, Employee Assistance Program, TicketsAtWork. There is also free onsite parking.
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