Analyst

iHire • Moore, OK, United States • $200k - $250k / year • 1m ago

Applications will be accepted through November 28, 2023

Effective immediately a Systems Analyst I, II, or Senior (Real Time) in the OT Operations Department is open for placement. This one position could be filled at a Systems Analyst I, II, or Senior Systems Analyst level based on the applicant's education and experience, see the Qualifications section for additional requirements.

SUMMARY

Under the general supervision of the Manager, OT Operations, the Systems Analyst provides software support for various key business functions. The incumbent is accountable for the implementation, testing, reliability, and integration of computer software used to manage the Cooperative's business activities. The incumbent provides ongoing support of real-time software systems from third parties or developed internally. The Systems Analyst provides technical support for real-time SCADA systems used in monitoring and controlling generation, electric transmission, and electric distribution assets. The incumbent works directly with customers to obtain desired solutions. The incumbent maintains compliance with all applicable NERC CIP Cyber Security Standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Administers relational and proprietary databases for new and existing generation, electric transmission, and electric distribution assets to support mission critical real-time systems.
Helps maintain SCADA software to interface with remote intelligent devices.
Helps manage continuous data exchanges with other industry entities via ICCP, SFTP, and other protocols.
Helps maintain WFEC systems that interact with The SPP Integrated Marketplace.
Maintains web servers with current web development tools.
Evaluates, installs, tests, and documents all software changes.
Responsible for helping secure all critical cyber assets to prevent malicious intrusions.
Participates in cyber incident response exercises and disaster recovery tests.
Participates in upgrade projects of critical software and hardware systems.
Helps support Itron MV90, MVWEB, & MVPBS meter reading and billing software.
Understands basic TCP/IP networking including routing, DNS, firewalls, etc.
Shares 24-hour software technical support (on call) responsibilities, as well as emergency response requirements.
Responsible for system administration tasks including log reviews, log tuning, group policies, security, and user management.
Understands the electric grid operation and can communicate effectively with internal customers supporting its operation.
Develops, installs, and tests software applications using software development tools.

COMPETENCIES

To perform the job successfully, an individual should demonstrate the following competencies:

Analytical: Synthesizes complex or diverse information; Collects and researches data; Uses experience to complement data; Designs work flows and procedures.
Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Professional Knowledge: Generates creative solutions; Translates concepts and information into applications; Uses feedback to modify recommendations; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
Oral and Written Communication: Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings; Writes clearly and informatively; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
Teamwork: Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
Planning/Organizing: Prioritizes and plans work activities; Uses time efficiently; Sets goals and objectives; Develops realistic action plans.
Adaptability: Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected outcomes.
Professionalism: Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Customer Service: Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments to customers.
Cost Consciousness: Works within approved budget; Develops and implements cost saving measures; Conserves organizational resources.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the education, experience, knowledge, skills, abilities, and behaviors required.

Education And Experience

Systems Analyst I - ($68,050 - $103,362) - A Bachelor's degree in Computer Science, Information Systems, or a related field and two (2) years of directly related experience are required. Information security and electric utility experience is desirable. Directly related experience may be substituted for education at the rate of two (2) years of experience for one (1) year of education.
Systems Analyst II - ($84,152 - $130,521) - A Bachelor's degree in a computer or information systems related field and five (5) years of progressively responsible experience working with data acquisition and control systems/networks, preferably in a utility setting are required. Knowledge of SCADA systems, programming languages, networking, and real-time processing is preferred. Directly related experience may be substituted for education at the rate of two (2) years of experience for one (1) year of education.
Senior Systems Analyst - ($92,816 - $145,479) - A Bachelor's degree in a computer or information systems related field and seven (7) years of progressively responsible experience working with data acquisition and control systems/networks preferably in a utility setting are required. Knowledge of SCADA systems, programming languages, networking and real-time processing is preferred. Directly related experience may be substituted for education at the rate of two (2) years of experience for one (1) year of education.

Language Skills

Ability to read, analyze, and interpret general business periodicals, professional journals, technical documents and procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of employees, managers, clients, customers, and the general public.

Math Skills

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry, trigonometry, calculus, and differential equations. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills

Ability to use applicable computer programming languages related to enterprise business systems or real-time data acquisition systems. Proficient with Microsoft Office Suite, revision control, and basic software development practices.

CERTIFICATES, LICENSES, REGISTRATIONS

This job requires a current driver's license.

WORK SCHEDULE REQUIREMENTS

This job normally works a daytime weekly schedule but may be required to work extended hours and travel on short notice as needed.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk, hear, stand, walk, and use hands to finger, handle, feel and reach with hands and arms. The employee is frequently required to move about the facility. The employee must be able to lift up to 25 pounds. Specific vision abilities required by this job include close vision and distance vision. Hearing and vision must be normal or corrected to normal.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. Noise levels can be higher in data center environments and in the field and may require protection. In accordance with WFEC Administrative Procedure 805-Alcohol and Drug-Free Workplace this position is classified as "safety sensitive".