Role Description
Role Proficiency:
Analyse the business needs of a client in order to recommend and evaluate solutions to those needs independently. Perform Business Analysis tasks independently and be able to guide junior BAs.
Outcomes:
- Use analytical skills and judgment to identify, prioritize, structure, and solve complex problems.
- Work closely with customers to understand and define enterprise goals and objectives.
- Immensely contribute to the sprint planning and estimation by highlighting dependencies and constraints from a business standpoint.
- Be the face of the team to the customer and act as a Subject Matter Expert (SME) for all of the business and strategic needs.
- Understand and use BA knowledge areas appropriately as required by the business problem.
- Analyse business needs and solutions, devise strategies, and facilitate stakeholder collaboration effectively and efficiently.
- Validate and verify information to identify solution options that meet business needs.
- Align the designed and delivered solutions with stakeholder needs.
- Establish and implement effective requirement creation and management practices.
- Champion requirements elicitation using proven techniques like interviews, document analysis, requirements workshops, storyboards, surveys, site visits, business process descriptions, use cases, scenarios, event lists, competitive product analysis, task and workflow analysis, and viewpoints.
- Define the solution approach, identify business improvement opportunities, allocate requirements across solution components, and develop design options that achieve the desired future state.
- Define software quality attributes, external interfaces, constraints, and other non-functional requirements.
- Monitor the market for technologies/processes to manage business analysis information.
- Develop training materials and “tips” that stakeholders can leverage to improve their efficiency in using business analysis tools.
- Work with large or multiple teams that span functions, issues, locations, and time zones to coordinate roles, responsibilities, and interdependencies of all team members.
- Develop a network of Subject Matter Experts (SMEs) inside and outside of the organization.
- Develop an innovative approach for using new tools, templates, and processes.
- Develop engagement strategies to support organizational transformation.
- Assist in driving transformational program(s) for the organization/customer’s enterprise.
Measures Of Outcomes:
- Business value addition.
- Communication effectiveness.
- Customer feedback.
- Business Analysis processes and tools.
- Reusable artefacts/methodologies for use across the organization.
- Trainings undertaken/given.
Outputs Expected:
Business Value:
- Pro-active identification of business problems, constraints, and dependencies that leads to tangible benefits to the stakeholders.
Stakeholder Engagement:
- Champion written and verbal communication in and out of the client specific to the engagement.
- Negotiation of various options vs. value delivered with stakeholders.
Requirements Engineering:
- Develop and drive adoption of tools, templates, and/or processes for aligning requirements and design.
- Mastery of several business analysis tools to elicit, document, and manage requirements.
Solution Evaluation:
- Use a combination of metrics and strategic analysis to pick and recommend appropriate solutions to the business problem.
Process:
- Establish processes as required by the engagement and ensure adherence by the team.
BA Artefacts Maintenance:
- Documentation of the process and project artefacts to the best standards.
- Management and communication about project artefacts to the various stakeholder groups.
- Develop and proactively drive adoption of tools, templates, and processes to help others produce effective decision-making and approval processes.
Team Management:
- Conduct necessary trainings and workshops within the project team and in the organization to grow and develop the BA community.
- Monitor Junior BAs and suggest/assist with identification of areas of improvement with ways of working, new learning, and market needs.
New Business:
- Assist the organization/Unit with identification of new business opportunities and solution recommendations proactively.
Skill Examples:
- Analytical, organizational, and problem-solving skills.
- Behavioural characteristics.
- Business knowledge.
- Communication skills.
- Interaction skills.
- Tools and technology.
- Business analysis techniques.
Knowledge Examples:
- Strategist expertise level in various BA knowledge areas.
Skills:
Business Analysis, Business Requirements, Requirements Gathering.
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