seeks an Expert Business Analyst to support the business case development, process improvement, and requirements analysis, testing, and implementation project for a new software solution for NC Child Support Services. Child Support experience required.
Primary tasks include:
- Identify and document stakeholders, data flows, and current and future state process flows.
- Gather, document, validate, and maintain business, functional, and technical/non-functional solution requirements needed as input to market analysis, software procurement, and solution development processes.
- Translate client's system requirements into agile themes, product backlogs, epics, user stories, or detailed business requirement documents and use cases depending on development approach.
- Work with Product Owner and business subject matter experts to groom user stories and define acceptance criteria to ensure that stories meet the team-defined definition of ready.
- Work with vendor or internal developers and testers to confirm the functionality meets the story's acceptance criteria.
- Participate in gap analysis and detailed requirement development efforts.
- Assist the Business/Product Owner in planning, preparing for, and conducting user acceptance testing, including developing test scenarios and test cases.
- Perform requirements traceability throughout the project lifecycle to support user acceptance testing and production rollout.
- Assist in the development of procurement documents such as Requests for Proposals, Requests for Quotes, and Requests for Information.
- Support vendor proposal evaluation efforts and assist in documenting evaluation results.
- Support process improvement initiatives.
- Assist market research for proposed automation projects.
- Facilitate options analysis and support business case development for proposed automation projects.
- Document meeting agendas and notes.
- Facilitate meetings, especially those related to requirements gathering and UAT.
- Support project manager in maintaining project artifacts and developing status reports.
- Support the development of surveys, assessment tools, project methodologies, policies, and procedures.
- Maintain SharePoint site for each assigned project.
- Perform other analysis and project support tasks as assigned.
Requirements Skill
- Extensive knowledge of business system techniques and testing methodologies for software development Required - 7 Years
- Proven experience with business process design, definition, and/or re-design Required - 7 Years
- Solid understanding of software development lifecycle and Agile, Waterfall, and Hybrid development frameworks, including BA role Required - 7 Years
- High proficiency in Microsoft Office products (MS Word, Excel, PowerPoint), SharePoint, and Visio Required - 7 Years
- Knowledge creating context, workflow, data flow, and functional decomposition diagrams Required - 7 Years
- Experience in planning & coordinating user acceptance testing including developing and executing test plans, scenarios, and test cases Required - 7 Years
- Experience facilitating small to large meetings Required - 7 Years
- Experience with Child Support programs Required - 3 Years
- Demonstrable analytical skills and attention to detail Required
- Excellent verbal and written communication skills Required
- Excellent creative thinking and problem-solving skills Required
- Working knowledge of Jira and OpenText Application Lifecycle Management (ALM) and Quality Center (QC) Required
- Experience in the development of procurement related documents including RFP, evaluation criteria as well as vendor evaluation Highly desired
- Experience working for County, State, and/or Federal government Highly desired
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