Principal Salesforce Consultant
As a Principal Salesforce Consultant, you will be an expert contributing to different phases of the consulting lifecycle. You will be intensely involved in business process consulting; defining the problem, proposing and creating the solution. You will also play an important role in the development, configuration, and deployment of the overall solution. You will guide teams on project processes, deliverables, and contribute to proposal development, client training, and internal capability building, helping to detail the project scope. You will have the opportunity to shape value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape.
Basic Qualifications
- Bachelor’s degree or foreign equivalent required. Will also consider three years of relevant work experience in lieu of every year of education.
- At least 11 years of experience in Information Technology.
- U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this point in time.
Preferred Qualifications
- At least 10 years of hands-on experience working on Sales Cloud, Service Cloud, Community Cloud on Salesforce Lightning platform.
- Experience in translating functional requirements and business rules into technology solutions, developing a technical strategy, and creating and effectively demonstrating solutions that address customer requirements in Marketing Cloud involving integration with other systems.
- Very good understanding of Salesforce product roadmap and ability to compare it with other CRM products.
- Very good understanding of best practices for Salesforce platform implementations.
- Anticipate customer needs, provide inputs for solutions, demonstrate industry understanding, and gain confidence with customers at higher levels to be treated as an advisor involving Salesforce.
- Encourages diversity of opinions and evaluates on individual merit without bias.
- In-depth understanding of different processes/constituents and best practices of project management to provide proactive solutions for complex situations and execute multiple complex/critical projects.
- Ability to work in a team in a diverse/multiple stakeholder environment.
- Experience and desire to work in a global delivery environment.
- Valid Salesforce Credentials - Sales Cloud and Service Cloud Consultant - at least three years old.
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Infosys provides equal employment opportunities to applicants and employees without regard to race, color, sex, gender identity, sexual orientation, religious practices and observances, national origin, pregnancy, childbirth, or related medical conditions, status as a protected veteran or spouse/family member of a protected veteran, or disability.
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