D365 CRM Technical Consultant

Blue Horseshoe • Carmel, IN, United States • $200k - $250k / year • 1m ago

D365 CRM Technical Consultant Carmel, IN, USA ● Virtual Req #140 Friday, April 30, 2021

Blue Horseshoe helps empower companies to define and plan their enterprise strategy, connect and collaborate with business applications, and optimize and execute supply chain operations to Fortune 500 and mid-market businesses throughout the world. Our team has created a culture of collaboration and accountability mixed with personal well-being and community involvement. We keep our employees satisfied by giving them long term career growth opportunities, creating a unique "family" culture, giving them the tools they need to succeed, and challenging them in their career.

As a Microsoft Gold Certified Partner with Certified for Microsoft Dynamics (CfMD) advanced supply chain solutions, Blue Horseshoe is aggressively building our D365 CRM practice. In the D365 CRM Technical Consultant role, you will work with the technical aspects of Microsoft CRM system with regards to Architecture, Enhancements, and Administration. The D365 CRM Technical Consultant will be responsible for making recommendations and creating customized solutions for our clients in the areas of integration, data conversion, and software extensions.

What can you expect?

A fast-paced organization with a bright future
An engaged team with a commitment to shared values and goals
Collaboration with industry leaders, members in the organization, and teammates to help achieve goals
Engaging and exciting business opportunities

What do we expect?

Manage resources and deliver project tasks, both external and internal.
Architect / design CRM system, related customizations, portals, and reports.
Perform gap analysis between system functionality and client requirements.
Communicate and document system specifications for clients and team members.
Supporting technical responses for RFP, RFQ.
Assist in developing CRM practice and internal training materials.
Document test scenarios and perform unit, system, and data conversion testing tasks.
Provide excellent customer interface skills throughout the project lifecycle.
Provide periodic status reports and accurate estimates and timelines of work.
Own the responsibility of becoming a SME for certain products and lead delivery initiatives.
Provide technical support to existing CRM clients.
Ability to work on multiple projects.

Here's What We're Looking For:

3+ years Dynamics CRM experience in version 2013 or higher.
Technical specifications documentation
Data migration and integration mappings using SQL Integration Services, Scribe or Web Service
Previous work experience with CRM in a Service Industry preferred, not required.
Expert knowledge of sales management, marketing and/or customer service business processes.
Bachelor's degree in a business or technically oriented field.
Programming in SQL or similar database language.
PowerApp and Portal development skills with C#, HTML, and Javascript highly desired.
Working knowledge of relational databases and data migration concepts.
Team player with strong communication, organization, and client interaction skills.
Ability to travel up to 25%
Must be legally eligible to work in the US on a permanent basis without sponsorship.

Why You Should Work at Blue Horseshoe:

Work with talented individuals to build a highly successful business that is revolutionizing the supply chain and enterprise software industry.
Ability to make a meaningful impact on a growing organization.
Internal and external professional development, coaching, and continuous education opportunities.
Amazing benefits and company perks.

Blue Horseshoe is an equal opportunity at-will employer and does not discriminate against any employee or applicant for employment on the basis of age, race, religion, color, disability, sex, sexual orientation, national origin or any other consideration made unlawful by applicable federal, state or local laws.

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