Senior Consultant - HiTech (CMT)

Infosys • Atlanta, GA, United States • $200k - $250k / year • 1m ago

Infosys Consulting, the management and technology consulting unit of Infosys Ltd, is seeking motivated Communications, Media, Entertainment and Hi Tech industry Consultants. Management Consultants seeking long-term growth and career-enhancing opportunities will find both as part of our team of front-runners in communications industry consulting. The ideal candidate will have experience in the communications service provider OR Hi Tech sector with understanding of any of various functions within including customer relationship management (CRM), CPQ, customer care operations, Service Operations, ERP and supply chain.

About the Role:

The Senior Consultant role within the CMT consulting practice of Infosys focuses on partnering with business and technology stakeholders of our clients to help craft and execute their strategy. Consultants provide support to Principal Consultants and Infosys teams in different stages of projects including Strategy, Business Case definition, Requirements, Business Process Design/Re-engineering, Business Architecture, that enables our clients to meet the changing need of the global landscape.

Basic Qualifications:

Bachelor’s degree or foreign equivalent required
Minimum 3-5 years of relevant experience with at least 3 years of management consulting experience at a top-tier consulting firm
Minimum of 2 years of experience with Operational Technologies within the Communications Sector or Hi- Tech
Knowledgeable in key areas of Communications provider/Hi Tech client domains including customer relationship management (CRM), CPQ, customer care operations, Service Operations, ERP and supply chain.
Experience as a Product Owner/Business Analyst/Prog Mgmt on large transformation programs
Experience in process improvement in business operations – has assisted in analysis of current state, root cause analysis, developing insights, identifying solutions, and designing future states
Excellent communication and presentation skills, both written and verbal
Demonstrated knowledge and experience in requirements elicitation, analysis and documentation
Proven ability to lead projects, build strong and effective business relationships
Ability to facilitate discussions, analyze and de-construct problems, develop structured solutions and categorize challenges in the project environment
Highly motivated with strong analytical acumen and problem-solving skills
Must be willing and able to travel up to 80%, depending on client requirements
U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.

Preferred Qualifications:

MBA or equivalent advanced degree
3-5 years of experience working on change initiatives in communications service provider OR Hi Tech sector firms working either directly or with a reputed professional services firm
Proven ability to deliver under tight deadlines and challenging constraints
Experience in executing programs using Agile methodologies
Lean / six sigma Certification
Ability and willingness to work as part of a cross-cultural team including flexibility to support multiple time zones when necessary
Publish thought provoking insights on relevant Industry Trends related challenges and opportunities
Support business development activities
Develop market relevant points of view to generate and sustain presence in the marketplace

Benefits:

Medical/Dental/Vision/Life Insurance
Long-term/Short-term Disability
Health and Dependent Care Reimbursement Accounts
Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
401(k) plan and contributions dependent on salary level
Paid holidays plus Paid Time Off
Ability to design and implement end-to-end solutions at scale
A flat organization structure with direct access to our senior-most leaders
An entrepreneurial environment full of bright, highly motivated consultants
Opportunities for motivated consultants to impact local communities
The ability to design your career and drive your professional learning and development
A truly global culture

Infosys Consulting is the global management and technology consulting practice of Infosys, a global leader in technology services and consulting. We combine the power of time-tested methodologies, people-driven innovation and disruptive technology to enable leaders of the world’s top brands pursue a path of smart transformation. Together with our clients, internal and external partners, we co-create and execute pragmatic strategies and solutions that transform organizations and define the future of business.

We have offices in over 20 countries. Our U.S. hub office cities are Atlanta, Boston, Chicago, Dallas, Houston, New York, Seattle and Palo Alto. Visit www.infosys.com/services/consulting for more information.

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

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