The Residential Specialist is responsible for direct service provision to residents. The Resident Specialist provides assistance and support to families with children residing in DHS facilities. In addition, successful candidates must have strong time management skills, be flexible and creative, and must be willing to support clients in a wide range of tasks and activities. Individuals must demonstrate sensitivity to issues related to homelessness.
This position is open in the following borough(s): Manhattan (Harlem), Bronx, Brooklyn, Queens.
Salary: $34,307
MAJOR DUTIES AND RESPONSIBILITIES
- Support clients to complete their activities of daily living.
- Work directly with individuals to develop and achieve meaningful life goals.
- Document information and assist in tracking data with logs and reports.
- Maintain professional communication with other program staff.
- Provide support and direct care to clients, and help to maintain a safe and clean living/working environment.
- Transport clients to activities and appointments.
- Maintain a safe and secure facility.
- Attend staff meetings and trainings as requested.
- Respond to requests from residents.
- Meet regularly with the team.
- Understand and follow emergency procedures, including fire procedures.
- Sort and organize donations of food, clothing, etc.
- Conduct room checks as needed.
- Assist with intake procedures as directed.
- Distribute household supplies.
- Keep activity logs.
- Assist with bed utilization by helping with apartment preparation and cleaning.
- Crisis intervention, mediate between residents when necessary.
- Childcare.
- Perform other duties as assigned by the Social Work Supervisor.
SPECIFICATIONS FOR EDUCATION/CERTIFICATIONS/LICENSES
- High School Diploma with at least 1 year experience in a residential shelter.
REQUIRED SKILLS AND EXPERIENCE
- Familiarity with DHS regulations and DHS Cares Reporting preferred.
- Must possess a demonstrated ability in delivering client services including: communication and listening skills, understanding of human interaction and personality development, the ability to write and record case documentation, and demonstrated skills in group counseling.
- Employee must be computer-literate and must have knowledge of Microsoft Office Applications.
- Must have the ability to be flexible with schedule as needed.
- Excellent written and verbal skills are required.
Qualifications Education
Required
High School
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