AM/Manager - AR/RCM

PlutusHealth Inc. • Remote (AR, United States) • $200k - $250k / year • 1m ago

Shift Time: 06:30 PM - 03:30 AM - Night Shift

Mode: Work from office

Terms-Fulltime/Part time/Contractual: Full-time

Job Summary

As a manager, you will supervise and develop RCM team members. You will be responsible for work allocation, training, problem resolution, evaluating performance, making recommendations for action, and motivating employees to achieve peak productivity and performance.

Key Responsibilities

Managing all verticals of the Revenue Cycle Management business
Focus on employee training and development, prepare and implement developmental plans
Ensure minimal staff attrition and high levels of engagement
Ensure the team is aware of the combined end goals and establish operation objectives to meet the client deliverables
Ensure TAT is met
Set Targets for team leads and processors
Timely Client communication
Monitor the quality and provide feedback to team leaders and processors regularly
Maintain process documents and ensure regular updates
Ensure all updates from clients are recorded
To ensure SLA delivery, schedule resources based on customer estimates and dynamically adjust as needed.
To continuously assess and implement measures to enhance service levels in response to evolving business and customer needs.
Completes and approves employee time records. Reviews and approves time-off requests and coordinates coverage of staff

Mandatory Skills

Thorough understanding of medical billing demographics, charge entry, payment posting, denial management, and AR follow-up. Working knowledge of coding, medical terminology, insurance benefits, and appeal processes
High independent thinking skills are required to determine the root cause of the problem and formulate a solution
Self-management mind state that does not require tasking to provide meaningful value
Ability to work under minimum supervision and demonstrate strong initiative
Good oral and written communication
Willing to work extended hours
Proficiency with billing and administration functions for practice management software systems. Proficiency with Microsoft Office Suite, including Word and Excel. Experience with electronic medical record

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