Location: Guaynabo, PR
Company: Popular
Workplace Type: Hybrid
Senior Insurance Underwriter
At Popular, we offer a wide variety of services and financial solutions to serve our communities in Puerto Rico, United States & Virgin Islands. Our employees are dedicated to making our customers' dreams come true by offering financial solutions at each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions, and strongly support the communities we serve; therefore, we value their diverse skills, experiences, and backgrounds.
Are you ready for a rewarding career?
We have more than 9,000 people working for Popular in Puerto Rico, United States, Virgin Islands, and Latin America.
Come and join our community!
Help empower results for our clients by delivering effective solutions to their risk exposures. You will be responsible for providing insurance advice to the internal and/or external Producers related to Personal Lines. Effectively place insurance risk with the company’s represented and complete the subscription process in accordance with the applicable laws, regulations, guidelines, and manuals.
Essential Duties and Responsibilities
- Develop a deep understanding of client’s risk exposures.
- Negotiate terms and conditions with the Insurance Carriers.
- Quote and place risk exposure with the insurance carrier that best covers clients' needs.
- Proficiently perform functions on the agency management system and assist others as needed.
- Ensure that policies issued include coverages requested and that information included in the policy is accurate and according to the specifications received.
- Act as a resource to others, with the ability to train others.
- Research and analyze data contributing to the development and enhancements of a client’s insurance program, and recommend coverages.
- Process endorsements and renewals.
- Analyze requests, appraisals, and customer needs to identify the best product for the client.
- Manage notices of non-renewal or cancellations from insurers and identify alternatives for risk placement.
- Document and/or maintain the agency’s core system with updated information of the policies and/or specifications received from the internal/external producers.
- Communicate with clients in the renewal process to obtain information about their policy and update changes.
- Provide support to the Insurance Producers with prospective clients by explaining features and merits of policies offered and recommending amount and type of coverages based on analysis of prospect circumstances.
- Provide support to the claims department.
- Other duties may be assigned.
Education
Bachelor's Degree
Experience
Minimum five (5) years of experience in the placement and subscription of personal lines insurances.
Certifications / Licenses:
The following certifications and/or licenses are preferred:
- Property & Casualty License
- Certified Insurance Counselor (CIC) or Certified Insurance Service Representative (CISR) designation
Other Qualifications:
- Strong communication, analytical, negotiation, and team management skills.
- Fully bilingual (Spanish and English) in writing and conversation.
- Experience in handling objections.
- Able to multi-task, prioritize, and organize work with attention to detail in a deadline-oriented environment.
- Proficiency in Word Processing, Presentations, Spreadsheet, Internet, and other related software.
- Identifies and resolves problems in a timely manner and works on alternative solutions.
- Knowledge of Insurance products, services, underwriting, and business laws and regulations.
- Must demonstrate leadership, logic, and reasoning skills.
Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.
If you have a disability and need assistance with the application process, please contact us at asesorialaboral@popular.com. This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.
As Puerto Rico’s leading financial institution, we reaffirm our commitment to always offer essential financial services and solutions for our customers, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.
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Popular is an Equal Opportunity Employer
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