At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customer’s success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business.
If this sounds like an environment where you can thrive, keep reading!
The Mission
The Leidos team delivers the core backbone of the Service, Management, Integration and Transport (SMIT) program, including cybersecurity services, network operations, service desk, and data transport. Leidos will support network modernization efforts to provide Sailors, Marines and the civilian workforce the tools they need to be more efficient at increasing naval capabilities and further empowering the Navy Marine Corps team to compete and win.
Your Main Objective:
- Oversee the infrastructure and network operation by responding appropriately to alerts and events.
- Oversee incident resolution, ensuring appropriate response to escalations.
- Coordinate infrastructure repairs including directing remote activities to ensure continuity for service delivery.
- Review root cause analysis documentation to address performance management and incident correlation issues.
- Provide data center support where appropriate.
- Oversee daily shift activities and document in appropriate reporting and ticketing tools and ensure continuity for any outstanding issues.
- Provide incident notification to Government representatives.
BASIC QUALIFICATIONS:
- Bachelor's Degree in Computer Science, MIS, Business, or related field (may be substituted with relevant experience)
- 10 Years of Experience
- Information Assurance Technician (IAT) Level III
- Must possess at least two of the following certifications: a CISCO Certified Network Professional (CCNP) Routing and Switching, CISCO Certified Design Professional (CCDP), Microsoft Certified Technology Specialist (MCTS), or Microsoft Certified Solutions Associate (MCSA).
- Must possess an active Secret Clearance
At Leidos, the opportunities are boundless. We challenge our staff with interesting assignments that provide them with an opportunity to thrive, professionally and personally. For us, helping you grow your career is good business. We’d like to learn more about you, apply today!
SMIT-MCEN
Original Posting Date: 2024-10-11
Pay Range: Pay Range $87,100.00 - $157,450.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
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