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IT Analyst Contractor

Nuvera Fuel Cells • Billerica, MA, United States • $200k - $250k / year • 1w ago

Job Title

Job Category

Information Technology

Job Description

Join Nuvera Fuel Cells, LLC, a trailblazer in sustainable innovation manufacturing fuel cell engines for on- and off-road vehicles and equipment, port and maritime applications, and stationary and portable power solutions within the growing hydrogen economy.

With teams and facilities strategically located in the U.S., Europe, and Asia, Nuvera is driving the world toward a greener future by revolutionizing heavy-duty, zero-emission power products that meet rigorous commercial needs and mandates worldwide.

We are seeking an IT Analyst Contractor for 3-4 months to provide comprehensive IT support, manage software projects, optimize IT processes, and empower staff through training and documentation. Ensure seamless operation and continuous improvement of the organization’s IT systems.

Essential Job Responsibilities:

Provide IT help desk support as assigned, resolving hardware, software, and network issues. Troubleshooting problems and providing solutions. Working with third-party IT vendor when/as needed.
Deployment of new hardware to employees and configuration of PC imaging.
Managing help desk tickets to prioritize and resolve support requests in a timely and efficient manner.
Update and maintain IT documentation.

Required Job Qualifications:

Educational Background

Bachelor’s degree in management information systems, Information Technology or other Business degree with IT concentration preferred.

Previous Work Experience

0 – 3 years’ experience with troubleshooting hardware, software, network problems in a business office environment required.

Skills and Abilities

Knowledge of Windows Operating System, Microsoft Applications, general business systems.
Ability to handle multiple and changing priorities in a fast-paced environment is essential while coordinating user priorities against IT department challenges.
Excellent interpersonal, problem solving, and customer service skills needed.
Self-starter and team player traits needed.
Flexibility with working overtime or an off shift (infrequent) when needed is a must.

Travel Required

Up to 10% for possible training courses and Hyster-Yale site visits.

Physical Requirements/Work Environment

Office environment, Able to lift and carry 40-pound computer systems as well as the flexibility to work in small spaces and crawl under desks to set up PCs.

Nuvera Fuel Cells, LLC. is an Equal Opportunity Employer. Veterans/Disabled and other protected categories. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Nuvera participates in e-Verify.