To market multi-family residential apartments to prospects, locators, real estate agents, and corporate businesses with the purpose of attracting residents to the community.
Major Duties:
- Lease all vacant and upcoming vacant units.
- Accurately prepare all leasing paperwork.
- Prepare market surveys.
- Assist in preparing accurate Weekly Activity and Traffic Reports.
- Report to the Property Manager all extraordinary situations and occurrences related to leasing or resident retention that could positively or adversely affect the community.
- Inspect the common areas and models before 8:30 am each day.
- Qualify each prospect in accordance with Company standards.
- Follow-up with each prospective resident who contacts the community, including a thank you letter and phone calls.
- Obtain a closing ratio of a minimum of 33%.
- Secure lease renewals; all prospective renewals should be contacted 45 days prior to the lease expiration.
- Be aware of all competition; maintain local product knowledge along with monthly market surveys.
- Market the property through social media and outreach to attract prospects and secure leases.
- Actively participate in all functions sponsored by the property.
- Actively participate in HAA seminars as well as continuing education when deemed necessary.
- Accept resident requests and issue work orders.
- Adhere to all Fair Housing Regulations and TAA Red Book laws.
- Verify application information by thoroughly running Credit, RCR, Employment, Rental, and Conviction History.
- Perform other duties as assigned.
Knowledge, Skills, and Prior Experience Required:
- High school diploma or GED; some college preferred.
- Minimum 2 years’ experience in customer-related industry; minimum 1 year experience in apartment leasing required.
- Strong attention to detail and sales ability a must.
- Demonstrated ability to be persistent and control a tour.
- Excellent communication skills.
- Demonstrated organizational skills and decision-making ability.
- Excellent computer skills.
- Bilingual (English/Spanish) preferred.
Physical Requirements:
- Ability to lift 25-30 pounds.
- Ability to do extensive walking conducting tours and inspecting the property.
- Ability to withstand extreme climate temperatures for long periods of time.
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