Telecom Analyst (Long-Haul Fiber)
JOB SUMMARY:
This position works closely with the Field Operations (FO) Supervisors, Electricians/Technicians, Power Delivery, Contractors, and fiber asset owners. Primary responsibilities include, but are not limited to, Company Owned and Maintained (COAM) and Joint-Venture Party (JVP) Long-Haul fiber projects and operational support activities.
The incumbent will be responsible for fiber optic 2nd level operational and maintenance support to field technicians in areas related to advanced troubleshooting, coordination of major repairs, documentation, and the facilitation of relevant training.
The incumbent will prioritize their organization’s daily project workload with minimal oversight while effectively interfacing with multiple parties, FO Electricians/Technicians, Project Managers, Power Delivery Engineering, Telecommunications Engineering, support groups, external vendors, business partners, and others as required.
JOB REQUIREMENTS: (Education, Experience, Knowledge, Skills)
Education & Experience:
- A two-year degree in electronics technology or equivalent experience in the telecommunications field is required.
- Two to four years of experience in a similar role or experience in Telecommunications Electrician/Field Operations Technician roles are preferred.
- A proven track record in delivering problem resolutions and project implementations.
- Experience with fusion and mechanical splicing of various fiber optic types and wavelengths.
- Experience with fiber optic cable prep, installation, and maintenance methodologies for single-mode and multi-mode fiber cables and assemblies.
- Experience installing, maintaining, and supporting fiber-optic termination panels and splice enclosure assemblies.
- Experience with fiber optic testing and troubleshooting using Optical Time-Domain Reflectometers (OTDRs), Power Meters, Light Sources, Fiber Scopes, etc.
- Advanced experience with Fiber Characterization testing using test equipment such as OTDR.
- Experience with Outside Plant (OSP) field engineering, documentation, and labeling standards.
Technical & Leadership Competencies:
- Working knowledge of fiber optics (optronics and cables) and ancillary systems (DC/AC power systems, surge protection, grounding, physical facilities, etc.).
- Working knowledge of Optical Ground Wire (OPGW) safety, installation, maintenance, and restoration methodologies.
- Solid technical understanding of Southern Company’s telecommunications network, data network, and other major systems that utilize the company’s telecommunications infrastructure.
- Ability to engineer fiber network moves, adds, and changes from an FO perspective.
- Ability to work independently and coordinate project tasks for employees, vendors, contractors, customers, and partners while maintaining project commitments.
- Ability to lead a team, coordinating various workgroups to drive complex problem resolution in a timely and efficient manner.
- Achieves business, organization, and departmental goals and strategies while ensuring compliance with Sarbanes-Oxley rules and regulations.
General Competencies:
- General knowledge of Southern Company’s core business.
- General knowledge of information technologies and infrastructure components used by the company’s Technology Organization.
- Knowledge of state-of-the-art telecommunications equipment, facilities, troubleshooting techniques, and concepts.
- Ability to effectively organize tasks, manage multiple priorities/details, meet schedules, and deliver on customer commitments.
- Ability to negotiate with and influence internal and external partners.
- Ability to build relationships and work in a team atmosphere.
- Ability to provide and accept feedback.
- Must demonstrate Southern Style with emphasis on leadership and planning.
- Available for travel and after-hours, weekend, and holiday work.
Physical Demands & Work Environment: The physical demands and work environment characteristics described here represent those that must be met by an employee and those an employee may encounter while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Telecommunication Analysts must have the ability to drive long distances, travel overnight, be subject to 24x7x365 call outs, work shifts greater than 8 hours, lift/carry items up to approximately 50 pounds, climb stairs/ladders, and work in areas requiring specific safety measures such as radio transmission sites, fiber optic transmission sites, power plants, substations, transmission rights-of-way, and other remote locations.
This position has been identified as a role that will require the use of a Georgia Power fleet vehicle. The following will be required if you are selected for this position:
- Must have at least one year of verifiable driving experience (Must hold a valid driver’s license for the class vehicle to be operated).
- Must have no revocation of driving privileges within the 36 months prior to application, no convictions of major traffic violations (DUI, hit and run, reckless driving, etc.) within the 12 months prior to application, or any pending charges for a major traffic violation at the time of application.
- Must consent to a continuous monitoring of your Motor Vehicle Record.
Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers’ and communities’ needs while advancing our commitment to net zero emissions by 2050.
Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
Job Identification: 7515
Job Category: Information Technology
Job Schedule: Full time
Company: Southern Company Services
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