Testing Team Sr. Analyst – Systems Interface
Department Overview
The Bureau of the Comptroller and Global Financial Services (CGFS), Global Compensation provides compensation services to U.S. Foreign Service employees, Department of State Civil Service employees and Locally Employed (LE) staff. We provide both American and LE Staff payroll services for U.S. Agencies Overseas and Annuity services for Foreign Service Retirees. Our primary goal is to provide world-class compensation services to our customers.
Global Compensation requires a contractor to provide Senior Analyst support to the Systems Interface Division. This division handles highly complex and classified payroll projects to support the Department. The position provides support to the Director of Systems Interface and reports to the Assistant Program Manager and the Testing Team Division Team Lead.
Minimum/General Requirements:
- A four-year degree from an accredited college or university is preferred.
- Two years of college + two years of experience relative to the specific position, or four years of experience relative to the specific position may be substituted for education.
- Professional Financial Certifications may be considered in lieu of minimum experience requirements at the Contracting Officer Representatives (COR) discretion.
- High levels of confidentiality, ethics, and integrity are required.
- Key Skills – Leadership, flexibility, time-management, detail-oriented, organized, excellent communicator via phone and email, excellent customer service, team player, analytical, positive attitude, good computer, research, and problem-solving skills.
- Previous experience working with confidential/classified information is preferred.
- Previous experience with large-scale system implementations, including testing experience, is preferred.
Functional Responsibility:
The Testing Team Sr. Analyst’s primary responsibilities include, but are not limited to, the following:
- Assists Team Lead as Subject Matter Expert (SME) on the team, including being proficient in all compensation-related actions and activities.
- Assists Team Lead in delivering training to new hire staff and helps Team Lead audit the work that new hires are completing.
- Ability to represent the team and deliver briefings as required.
- Assists Team Lead with peer-to-peer coaching and other responsibilities as assigned.
- Provides functional expertise with testing DOS Global Foreign Affairs Compensation System (GFACS).
- Creates and distributes reports on the testing processes and subsequent outcomes.
- Devises testing programs to perform functional usability tests for GFACS end-users.
- Assists with creating test plans for system modifications and examines a product's usability from an end-user perspective.
- Monitors test programs for software errors or issues from an end-user perspective.
- Provides detailed documentation of testing results following project standards.
- Provides recommendations to update Quality Work Instructions (QWIs) based on testing results.
- Participates in the editing and drafting of current or additional QWIs to support Systems Interface activities.
- Provides systems training to the staff to ensure successful implementation of new system and processes.
- Independently devises ways to improve processes and systems efficiency.
- Must be able to work on several tasks simultaneously and independently.
Software Systems Utilized:
Microsoft Office Suite (Excel, Word, Outlook), Global Foreign Affairs Compensation System (GFACS), GFS Knowledge Base (KB), GEMS (Government Employee Management System), DIS (Document Imaging System) and various government agency websites.
Period of Performance:
The contractor is expected to work an 8-hour shift between the hours of 6:15 am - 6:00 pm. Performance under this task order may require work more than the normal forty-hour work week, including weekends as the workload requires it.
Security Requirements:
All personnel provided under this task order must be able to either possess or obtain a government security clearance at “TOP SECRET/SCI” to be issued by the Department of State, Diplomatic Security.
IFAS is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
