Client Partner, Financial Services

Infosys Limited • Chicago, IL, United States • $200k - $250k / year • 1m ago

Infosys is seeking a Client Partner for its Financial Services vertical. The person will lead all client interfaces within the assigned account scope and along with the Senior Client Partner / Group Managers build an account plan for the client management. Usually, the Client Partner handles a single account or part of a large account with a P&L of $30MM to $50MM.

Role Description:

Client relationship management and business development: manage client relationships, build a portfolio up to $30-40M, own the opportunity management cycle: Prospect-Evaluate-Propose-Close
Client delivery assurance: collaborate with all delivery stakeholders involved to ensure fulfillment of all commitments to the client
Account planning and governance: create the account plan including relationships required, opportunities to be pursued, price decisions, etc.
Provide client introductions, and customer context to internal teams. Navigate the account to identify varied kinds of deals; form and lead pursuit teams, recommend & defend the winning price, understand client drivers and competitor moves, interface with client on expectations, develop account plan, review and follow it.
Drive MSA / SOWs/payments (AR), resolve delivery escalations and complaints, and mentor IBU account team to demonstrate business value to the client.
Maintaining the Infosys price premium, enhancing client satisfaction, and growing the account as per the account plan WITHIN the assigned account.

Required Qualifications:

Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education and 11+ years of experience, with strong sales/relationship management/account management experience
Significant business development and project management experience
Experience in the relevant industry/vertical
Track record of interacting and building relationships with CXO-level client contacts
Hands-on experience with proposal creation and leading proposal presentations
Strong leadership, interpersonal, communication, and presentation skills
Wide variety of IT and business consulting engagement experience
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

Preferred Qualifications: