Sr Business Control Specialist
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Overview of Global Risk Analytics and Enterprise Independent Testing:
Global Risk Analytics (GRA) is a sub-line of business within GRM. GRA is responsible for developing a consistent and coherent set of models and analytical tools for effective Risk and Capital measurement, management, and reporting across Bank of America. In addition to model development, GRA conducts model implementation, data management, model execution and analysis, forecast administration, and model performance monitoring. The team drives innovation, process improvement, and automation across all of these activities.
Enterprise Independent Testing (EIT) is the centralized, independent testing function within GRM focused on operating as an enterprise utility to test processes and controls that require testing across the company. EIT’s testing provides business leaders visibility of their process and control effectiveness, which enables early risk detection and the mitigation of operational risk. As a center of excellence, EIT conducts independent testing throughout the year globally, providing ongoing feedback to monitor and improve processes.
Overview of the Role:
This job is responsible for driving and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include providing analytical and administrative support for LOB or ECF specific processes and tools to drive adherence to enterprise-wide standards. Job expectations include monitoring and testing controls and implementing quality assurance and quality control processes within the LOB or ECF by evaluating data to help identify, track, and report issues and control improvements for remediation.
Responsibilities:
- Oversees the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards.
- Supports the monitoring and testing of controls by evaluating data to identify issues and control improvements for remediation.
- Implements optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts.
- Conducts and coordinates quality inspection reviews to enhance employee performance and control effectiveness.
- Performs QA activities including executing on controls, managing cases, and reporting results.
- Executes initiatives by identifying areas of potential testing automation, procedural updates, thematic trends, test script updates, and coaching opportunities to enhance QA program success.
- Supports the overall management of and research required for regulatory exams, internal audits, and other monitoring and inspection reviews and evaluates data and information relevant to inspection metrics to support governance activities for dashboard reporting.
Required Skills and Experience:
The successful candidate will possess the following:
- Data and Trend Analysis capabilities.
- Highly organized and able to execute multiple priorities.
- Must be self-motivated and comfortable being effective in working with varying levels of guidance and timeline.
- Strong analytical capabilities, attention to detail, planning, and organizational skills.
- Proficient in MS office products.
- Proactively anticipate problems and execute solutions.
- Continuous improvement mindset.
- Excellent written and verbal communication skills.
Skills:
- Controls Management
- Issue Management
- Monitoring, Surveillance, and Testing
- Quality Assurance
- Risk Management
- Analytical Thinking
- Attention to Detail
- Critical Thinking
- Problem Solving
- Written Communications
- Decision Making
- Innovative Thinking
- Prioritization
- Recording/Organizing Information
- Research
Shift: 1st shift (United States of America)
Hours Per Week: 40
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