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Job Description
PRIMARY DUTIES & RESPONSIBILITIES:
Initial duties will consist of:
- Assist with deployment of ServiceNow to automate or replace existing HR and IT processes
- Maintain company intranet (HTML and SharePoint) and public website (DNN)
- Resolving support tickets relating to assigned areas
- Work with internal customers and IT Business Analysts to define software requirements based on end goals and customer needs
- Document system interfaces and architecture for internal IT reference
- Create end user documentation as needed
As ServiceNow deployment is completed, ServiceNow development is expected to slow down and this role will begin assisting in other development areas, including:
- SharePoint maintenance, design, development, and integration
- Report and dashboard development using on-prem and cloud Microsoft tools (Transact SQL, SSIS and/or ADF, SSRS, SSAS/DAX, PowerBI)
- Software design, development, and maintenance of existing applications
- Anticipate potential issues and test software to ensure consistent quality, including .NET and other full stack applications
- Recommend improvements to software components and system architecture
- Provide technical support and administration of application software
Requirements
MINIMUM SKILLS & REQUIREMENTS:
- 2+ years' experience with ServiceNow HR Case Management and IT Service Management, including developing automated forms and workflows, Helpdesk features, Asset Management, CMDB, and Change Management.
- 1+ years' experience with SharePoint administration and HTML
- 2+ years' experience developing in an agile environment. Specifically, the ability to define, scope, and complete user stories to effectively and consistently deliver MVP functionality
- Ability to understand how business processes impact software requirements and translate that understanding into user-friendly software
- Excellent verbal and written communication skills with the ability to work well with both technical and non-technical customers at all levels of the organization
- Ability to work independently and consistently track projects to completion, staying within the agreed scope and delivery schedule
- High integrity and experience with handling sensitive data, such as PII and other HR-related information
- Experience using software configuration/change management systems such as Atlassian/Jira/BitBucket in a team environment
DESIRED SKILLS:
- Experience developing in other areas is a strong plus, including
- Microsoft SQL Server database (Transact SQL, SSIS and/or ADF, SSRS, SSAS/DAX, PowerBI, and other reporting environments)
- SharePoint development and/or MS Teams integration.
- Custom web applications in Blazor, .NET, C#, JavaScript, or similar programming languages
- Experience with design and development in DNN or similar content management platforms
- Experience developing software for a secure environment
SRC IS A CONTRACTOR FOR THE U.S. GOVERNMENT, THIS POSITION WILL REQUIRE U.S. CITIZENSHIP
About Us
Scientific Research Corporation is an advanced information technology and engineering company that provides innovative products and services to government and private industry, as well as independent institutions. At the core of our capabilities is a seasoned team of highly skilled engineers and scientists with multidisciplinary backgrounds. This team is challenged daily to provide cutting-edge technology solutions to our clients.
Scientific Research Corporation offers a competitive salary, an extensive benefits package and a work environment that encourages excellence. For positions requiring a security clearance, selected applicants will be subject to a government security investigation and must meet eligibility requirements for access to classified information.
DIVERSITY & INCLUSION
We strongly believe in the abundance of differences among individuals. We value different points of view and appreciate diverse perspectives. We truly believe this is what makes our organization inclusive and more responsive to the needs of our diverse customers.
EQUAL OPPORTUNITY EMPLOYER
Scientific Research Corporation is an equal opportunity and affirmative action employer that does not discriminate in employment.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, age, sexual orientation, gender identity, or national origin, disability or protected veteran status.
Scientific Research Corporation endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact for assistance. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
[#CJ ]Business Programmer / Analyst II
