JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades, or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Role Purpose
The primary objective of the role is to manage supervised roles/units to provide an agreed level of services, defined by targeted KPIs in line with policies and procedures. This role is also responsible for supporting company growth by ensuring the proper level of resourcing, knowledge within teams, and improving client service experience.
What this job involves:
- Responsibility for overall employee life-cycle management: Recruitment, Development, Salary review, Promotion
- People development and coaching through setting development plans and supporting learning activities.
- Provision and assurance of relevant knowledge among team peers through effective assignment of tasks, ensuring knowledge transfer activities, monitoring, and managing skillset in the team.
- Ensure quality communication across JBS teams and EMEA Corporate Solutions.
- Ensure proper work time management of the team according to defined policies and local regulations.
- Provide regular feedback to team members
- Take initiative to develop and maintain trust
- Operational support of team members
- Regular analysis of the KPI and resources planning including creation and execution of proper action plans to reach target levels.
- Ensure workload management to achieve service delivery on time.
- Strong focus on client relationship management via regular communication
- Drive initiative and support JBS LA employees in their proactive approach to complete the tasks
- Create action plans and minimize escalation risks based on ongoing feedback from internal and external clients
- Delivery of active support for JLL project initiatives
Sound like you? To apply you need to be/have:
- English Language – B2/C1, optionally other European language
- Minimum 4 years of experience with real estate, database, or finance
- Minimum 1.5 years of experience in a managerial role
- Master’s degree or other diploma proving skills in people management/real estate management
- People Management skills
- Strong communication and negotiation skills
- Planning and organisational skills
- Problem Solving skills
- Analytical skills
Location: On-site – Warsaw, POL
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
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