Description
For 70 years George Hills has offered our clients unparalleled service and innovative excellence in claims administration and offered our employees a positive and collaborative culture that builds relationships based on pride and respect. As an “Employer of Choice”, we are pleased to offer employees a flexible hybrid work schedule, competitive salary, and excellent benefits including medical, dental, vision, PTO, holidays, and 401k. Note: This is a hybrid role. Employees must be able to come into our Folsom, CA office 2-3 times per week.
The person in this role will be responsible for supporting the financial planning, analysis, and reporting functions within the Subrogation department. The Subrogation Specialist will spend time on the telephone with claimants, clients, and attorneys. They will conduct initial investigations, negotiate the resolution of claims, interview and collaborate with counsel in preparation for litigation including assembling evidence, all designed to resolve issues facing the client.
Primary responsibilities include:
- Collect, analyze and interpret complex data to identify trends, patterns, and insights that support business decisions.
- Analyze financial data to identify trends, variances, and opportunities for improvement. Provide insights to management on financial performance, profitability, and cost control.
- Prepare and distribute regular reports including payment, invoicing, and activity reports, demand packages, and payment transmittals.
- Interact with field staff and investigative agencies/vendors to obtain documentation to assist in the recovery effort.
- Place responsible parties or their carriers on notice via correspondence and electronic communications.
- Document files to include conversations with all parties related to the claim, correspondence, current file updates, subrogation analysis, file resolution recommendations, and applicable state negligence regulations.
- Monitor claims throughout the subrogation process through final resolution.
- Assist internal and external customers with the resolution of minor questions.
- Understand and abide by California Department of Insurance Regulations and the GHC Subrogation Best Practices.
Requirements
Education and Experience
- Associate’s degree (preferred)
- One (1) to three (3) years of experience in financial analysis, accounting, or a related field.
- Experience with insurance claims, self-insurance, pooled insurance, or Joint Powers of Authority (preferred).
- Dedicated subrogation experience with insurance claims, self-insurance, pooled insurance, or Joint Powers Authority (preferred).
- Excellent written and verbal communication skills.
- Proficient in Microsoft Windows on a PC including Microsoft Word, Excel, Outlook, and PowerPoint.
- Experience with streaming video conferencing including Teams and Zoom with the ability to set and host group meetings with all included functionality.
- Experience using claims management software and/or ability to quickly learn new software systems related to claims management (preferred).
Upon request, George Hills will consider demonstration of competence in lieu of strict time requirements.
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