The position is located within one of seven CPACs, organizationally aligned under the Chief Financial Officer, in the Accounts Management department. The CPAC is a regionally consolidated business entity established to enhance revenue within VHA using an industry-best model built on regional management of key aspects of the revenue cycle, process standardization, accountability, and economies of scale for 18 VISNs and over 135 VAMCs nationally, including US territories. To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/21/2024.
Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.
GS-06 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
- Corresponds with internal and external agency customers, beneficiaries, vendors, insurance companies, legal representatives, and General Counsel by mail, email, telephone or facsimile.
- Audits bill of collection and billing documents for error, omissions, duplications, inconsistencies.
- Performs required follow-up action to ensure proper debt collections procedures are adhered to.
- Evaluates documentation, debtor payment history, debtor's situation, and timeliness of filing.
- Maintains general knowledge of medical terminology, medical diagnostic (DX), procedural and pharmaceutical codes (RX).
GS-07 Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-06. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. You may qualify based on your experience as described below:
GS-07 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
- Corresponds with internal and external agency customers, beneficiaries, vendors, insurance companies, legal representatives, and General Counsel by mail, email, telephone or facsimile.
- Audits bill of collection and billing documents for error, omissions, duplications, inconsistencies.
- Performs required follow-up action to ensure proper debt collections procedures are adhered to.
- Evaluates documentation, debtor payment history, debtor's situation, and timeliness of filing.
- Maintains general knowledge of medical terminology, medical diagnostic (DX), procedural and pharmaceutical codes (RX).
- Interviews debtor or provider for explanation and submits recommendation on acceptance/denial of partial payment.
- Reviews claims in databases for revenue recovery.
You will be rated on the following Competencies for this position:
- Communications
- Customer Service
- Plan and organize work
- Technical Competence
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
Physical Requirements: The work may require some physical effort such as standing, walking, bending or sitting. There are no special physical demands.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
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