JOB DESCRIPTION
The Accounts Receivable Specialist is primarily responsible for managing and maintaining customer accounts by sending out billing forms in a timely manner, processing and monitoring incoming payments, and securing revenue by verifying and posting receipts.
Essential Functions and Responsibilities
- Process accounts and incoming payments in compliance with financial policies and procedures.
- Perform day-to-day financial transactions, including verifying, classifying, computing, posting, and recording accounts receivables' data.
- Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted.
- Verify discrepancies and resolve clients' billing issues.
- Facilitate payment of invoices due by sending bill reminders and contacting clients.
- Generate financial statements and reports detailing accounts receivable status.
- Review and apply money from suspense.
- Execute waivers, sworn statements, affidavits, etc. to send with billings or to secure payment.
- Communicate to admin additional paperwork needed to collect payment.
- Train and assist new AR Specialists.
- Mark ARs with collection codes for Managers to better evaluate problems.
Minimum Requirements - High school diploma with extensive experience in the customer service field.
- One to three years prior related work experience.
- Excellent verbal, written, and interpersonal skills.
- High degree of accuracy and attention to detail.
- Proven ability to calculate, post, and manage accounting figures and financial records.
- A self-starter capable of multi-tasking and prioritizing.
- Strong knowledge of MS Office, including Outlook, Word, PowerPoint, and Excel.
- Ability to take initiative in completing assigned work and projects.
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