The Operational Risk Sr Officer I is a strategic professional who closely follows the latest trends in their field and adapts them for application within their job and the business. Typically, a small number of people within the business provide the same level of expertise. Excellent communication skills are required to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required to guide, influence, and convince others, particularly colleagues in other areas and occasional external customers. This role is accountable for significant direct business results or authoritative advice regarding the operations of the business and necessitates a degree of responsibility over technical strategy. Primarily affects a sub-function. Responsible for handling staff management issues, including resource management and allocation of work within the team/project.
Responsibilities:- Establishes and oversees the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks.
- Creates and provides analytical insights to support risk management decision making.
- Independently assess risks and drive actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices.
- Governance and oversight may include (not limited to) technology operational risk and cyber risk.
- Serves as a subject matter expert for all performance issues that surface.
- Issues Management (KPI/KRI/Corrective Action Plans).
- Perform UAT testing, approve JIRA and story boards for tools and analytical outputs to align with policy and standards changes.
- Resolves transactional level escalations coming from the vendor or internal partners.
- Develops and maintains relationships across the business users and Lines of Defense to better understand and deliver customer requirements by responding to changes in the internal and external business environment.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
- 10+ years relevant experience.
- Outstanding communication and influencing skills through all levels of the organization and with external partners and vendors. Exceptional relationship management skills; must be able to address and resolve conflict while maintaining relationships.
- In-depth knowledge of Operational Risk processes (associated with the 2nd line of defense) and technology platforms to support challenges, reporting, and management of book of work.
- Ability to effectively communicate complex topics to a broad audience.
- Detail-oriented with analytical skills, preferably in Tableau, as the role requires analytical output creation, design, and presentation. Expert in Microsoft Office Tools.
- Prior Data Governance and Data control experience preferred.
- Third Party Oversight/Vendor Oversight experience preferred.
Education:
- Bachelor’s/University degree, Master’s degree preferred.
Job Family Group: Risk Management
Job Family: Operational Risk
Time Type: Full time
Primary Location: New York, New York, United States
Primary Location Full Time Salary Range: $163,600.00 - $245,400.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Anticipated Posting Close Date: Oct 22, 2024
Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View the "EEO is the Law" poster. View the EEO is the Law Supplement. View the EEO Policy Statement. View the Pay Transparency Posting.
#J-18808-Ljbffr
