At AIG, we are reimagining the way we help customers to manage risk. Join us as a Claims Analyst Senior Severity to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.
Make your mark in Claims
Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.
How you will create an impact:
- Manage key claims handling inquiries, coverage determination, quantum analysis and legal liability assessments
- Ensure effective vendor management on complex claims within a personal allocation
- Report key claims messages to management and to internal stakeholders
- Maintain broader internal / external stakeholder communication with insured
- Ensure adherence to best practices, policies, and regulatory requirements
Accountabilities:
- Timely, accurate and customer focused claim resolution, minimizing indemnity exposure and mitigating vendor expense
- Effective communication and management of key advanced complex claims and Inland Marine portfolio messages to internal stakeholders and customers/clients
- Financial control through consistent reserve and other financial transaction discipline
- Accurate and consistent policy interpretation
Technical Skills and Expertise:
- Technically sound and highly knowledgeable in Inland Marine claims, particularly involving vehicle physical damage and contractors' equipment
- Ability to process the sale of salvage with external vendors
- Effectively negotiate with repair facilities and with towing yards for release of equipment often with invoices more than the available policy limits
- Possess policy language skills for accurate and consistent policy wording interpretation in addition to obtaining vehicle schedules and endorsements
- Have thorough knowledge of legal, regulatory and procedural requirements
What you will need to succeed:
- Multiline claims adjuster experience is a plus
- Must be detail-oriented, have problem-solving skills, be self-motivated, proactive, and have forward-thinking skills
- 5 years’ work experience in Specialty Inland Marine Claims
- Experience in Inland Marine, General Commercial Property, Business Interruption, Motor Truck Cargo, Contractors Equipment, Builders Risk, Reinsurance, and Captive Programs
- Ability to communicate information clearly and concisely both orally and in writing
- Strong interpersonal skills, effective time management and organizational skills
- Proficient computer skills
Ready to take your career to the next level? We would love to hear from you.
Functional Area:
CL - Claims
Estimated Travel Percentage (%):
Up to 25%
Relocation Provided:
No
AIG Claims, Inc.
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