WinnCompanies is looking for a Leasing Consultant II to join our team at Beach House Apartments, a 234-unit market-rate community located in Revere, MA.
In this role, you will perform all day-to-day leasing and marketing activities related to apartment rentals, move-ins, and lease renewals. You will also provide outstanding service to customers, residents, and clients, while always maintaining budgeted occupancy at the highest attainable rents.
Please note that this is a part-time role, which is not eligible for Winn benefits.
Responsibilities
- Interact with prospective and current residents to achieve maximum occupancy.
- Generate and manage traffic, property tours, and leasing apartments.
- Qualify prospects, follow up on prospect leads, prepare lease documentation, complete move-in paperwork and procedures, maintain applicable databases, and ensure tour route, amenity areas, and show units are to company standard.
- Deliver customer service that exceeds expectations for new and current residents. Educate and implement WinnCompanies programs, processes, and policies to new and current residents as applicable.
- Review, prioritize and distribute resident service requests as required. May assist with the planning and facilitation of property events.
- May assist on-site management with ensuring all marketing documents, supplies, reports, advertisements, and web content are current and updated as necessary based on property, regional or corporate initiatives.
- Maintain relationships with area businesses, employers, and real estate brokers to generate new business, while also remaining current with local events and hiring trends that may have an impact on the property.
- Maintain knowledge and understanding of current and sub markets to include competitors and customer demographics.
- Gather appropriate documents to submit to appropriate people or third-party vendors for review and approval during the application or recertification process.
- Remain up-to-date with federal, state, and other regulatory requirements and programs.
- Provide guidance, support, or training to other staff members as applicable.
- Provide support and assistance to the Leasing Manager as applicable.
Requirements
- High school diploma or GED equivalent.
- 3-5 years of experience in leasing, property management, sales, or retail.
- Direct experience with market-rate leasing.
- Experience with Microsoft Office applications.
- Strong written and verbal communication skills.
- Excellent customer service skills.
- Ability to multi-task and work in a fast-paced environment.
- Superb attention to detail.
Preferred Qualifications
- Associate's degree in business-related field.
- Experience with Yardi or RealPage property management software.
- NALP and SHCM certification.
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