The Department of Records & Information Services (DORIS) is seeking a highly responsible individual to serve as a Records Analyst in the Municipal Records Management Division (MRMD). DORIS is responsible for establishing and implementing City-wide records management policies and protocols. The experienced records analyst will be part of an expert team working with New York City agencies to plan for the transition to digital records management and implementation of an enterprise-wide Electronic Records Management System. The records analyst will assist in establishing guidelines and developing best practices around Information and Records Management to implement the Mayoral Directive on records management. The Records Analyst will work closely with the Director of Municipal Records Management to implement, maintain, enhance, and troubleshoot records management applications; research records management (RM) best practices; analyze data, create reports, and assist in other MRMD operations and functions.
The candidates for these positions will be expected, under supervision, to perform duties that include but are not limited to the following:
- Serve as a trusted source of records management information for client agencies and promote compliance with records management policies and procedures.
- Assist with the management and maintenance of city-wide electronic records system applications.
- Proactively troubleshoot and resolve application issues related to records management systems.
- Perform testing and quality assurance work as needed.
- Document technical procedures and develop technical training materials as needed.
- Assist with city-wide records surveys, data collection and analysis, including designing surveys, questionnaires, polls, etc. specific to research requirements.
- Engage in research assignments as directed, using efficient and effective research processes.
- Contribute technical expertise to various records management projects.
- Develop and maintain reports as required.
- Work independently, with appropriate supervision, and exercise a high degree of judgment, tact, and initiative.
Work Location: 31 Chambers Street, NY, NY 10007
Hours & Shift: Full-Time Day - Due to the necessary technical management support duties of this position, the candidate may be required to be on call and/or work various shifts such as weekends and/or evening shifts.
This position is open to candidates who are permanent in the Computer Associate Software.
Minimum Qualifications:
- A baccalaureate degree from an accredited college including or supplemented by 24 semester credits in computer science or a related computer field and one year of satisfactory full-time computer software experience in computer systems development and analysis, applications programming, database administration, maintenance and support, systems programming, data communications, mainframe development, mobile development, web development and design; or
- A four-year high school diploma or its educational equivalent and five years of satisfactory full-time computer software experience as described in "1" above; or
- Education and/or experience equivalent to "1" or "2" above. College education may be substituted for up to two years of the required experience in "2" above on the basis that 60 semester credits from an accredited college is equated to one year of experience. In addition, 24 semester credits from an accredited college or graduate school in computer science or a related field, or a certificate of at least 625 hours in computer programming from an accredited technical school (post high school), may be substituted for one year of experience. However, all candidates must have at least a four-year high school diploma or its educational equivalent and at least one year of satisfactory full-time experience as described in "1" above.
Preferred Skills:
- Experience with container orchestration solutions, especially managed Kubernetes services like AKS and Open Shift.
- Experience designing and building automated workflows, with a strong emphasis on Power Automate and Logic Apps.
- Proficiency in creating and designing data reports using Power BI.
- Proficiency utilizing metadata to enhance organization, searchability, and information categorization.
- Comprehensive understanding of SharePoint and Teams.
- Knowledge of records management practices and principles.
- High level of proficiency with MS Office Suite (Word / Excel / PowerPoint).
- Ability to create accurate reports and presentations.
- Excellent organizational, communication and project management skills.
This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/
New York City Residency is not required for this position.
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
