Accounts Receivable Specialist- Contract to Hire
Summary
The Accounts Receivable Specialist position provides financial, clerical, and administrative services to ensure efficient, timely, and accurate payment of accounts.
Responsibilities
- Posts daily cash receipts.
- Conducts professional outbound collection calls and emails while continually improving customer relations.
- Handles customer inquiries regarding receivables.
- Researches and resolves account payment discrepancies.
- Notifies appropriate parties if customer fails to respond.
- Coordinates customer requests for invoice copies/statements/W9s/ACH forms including vendor set up forms and other tasks.
- Generates AR aging reports and identifies critical issues and delinquent accounts.
- Escalates unresolved issues to manager.
- Sends out monthly customer statements for special billing.
- Generates credit memos as needed.
- Sends accounts to collections via agency portal and performs tasks to reflect the database.
- Manages collection agency relationships.
- Ad hoc reporting, as requested.
- Maintains a good working relationship with all departments.
- Sends monthly aging reports to salespeople.
- Performs electronic/remote bank deposits and reconciles them.
- Performs other related duties as assigned by management.
Qualifications
- Excellent verbal, listening, and written communication skills.
- Strong multi-tasking, organizational, and analytical skills.
- Self-motivated and customer-oriented.
- Ability to work independently with minimal supervision.
- Ability to perform diversified clerical functions and basic accounting procedures.
- Ability to effectively communicate with people at all levels and from various backgrounds.
- 1-2 years experience in accounting/accounts receivable or a Bachelor's degree.
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