Sr. Credit Collection Associate page is loaded
Sr. Credit Collection Associate
Location: Lisle, IL or Moline, IL, and flexible to include surrounding areas.
KONE, founded in 1910, is one of the largest, award-winning elevator companies in the world and our offering for employees is as competitive as our offering for customers. Not only do we provide highly competitive salaries, company vehicles for specific roles, and world-class benefits for our salaried employees - we also pride ourselves on our culture and principles. Innovation, sustainability, collaboration and ethical business practices are just some of the pillars that we use to define our own success. Come join our family in KONE Americas to be a part of something big!
OVERVIEW
As Sr. Credit Collection Associate, you will be responsible for the credit and collection of regional accounts and processing and support of liens and bond claims, as well as A/R risk management. In this role, you will be a key player in our team, exhibiting strong leadership and teamwork skills to ensure superior customer service both internally and externally. Elevate your career with us and be a driving force in our success!
JOB DUTIES
Take a leadership role to drive, actively (directly) collect and support collection activities. Collaborate with the frontline personnel to understand the current account state, past due items, and the root cause of non-payment, and develop and follow up on agreed-upon actions to resolve.
Provide branch level A/R support to drive A/R key performance indicators and help resolve past due accounts.
Provide monthly reporting for accounts receivable reports and month-end reports.
Execute collection meetings with the frontline to identify and discuss key items with actions put in place immediately to ensure payments are being received.
Assist frontline with resolving billing disputes and ensure that actions are identified and resolved.
Conduct account reconciliations.
Responsible for understanding and driving third-party billing submittal and billing processes for National Accounts and developing core competency with key 3rd party systems (Service Channel, Arriba, Verisae, PayModeX, OB10(Government), etc.).
Develop monthly controls to ensure monthly invoicing is being submitted to 3rd party websites prior to the contractual deadline, customer notes are updated in SAP (for Branch reference) and responsible for evaluation and interaction with 3rd party collections, bankruptcy, bonding, liens, internal legal department, and external attorneys.
Other duties as assigned.
A desired candidate will possess:
Bachelor’s degree in business administration, accounting, finance, or economics, preferred.
Minimum 3 to 5 years of demonstrated commercial credit and collection experience in the commercial service or construction industry. Prior experience billing and collecting preferred with experience in understanding the billing collection process, resolving disputes, account reconciliations, billing rates, and contractual terms.
What can KONE offer you?
A chance to work with products that are used by millions of people every day; products and services that are widely recognized for their quality and innovation; and the opportunity to develop our existing product family and customer offering.
An excellent opportunity to work with leading technologies and partners on a truly global scale and within a global portfolio.
International career opportunities.
A genuinely multicultural work environment - we have colleagues from 25 countries.
Flexible working hours and remote working opportunities.
Career Development.
Competitive medical benefits.
Matching 401K and Pension Plan.
20 days PTO plus 10 holidays.
KONE’s elevate your health program.
*Applicant must be currently authorized to work in the United States on a full-time basis.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
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