Technical Specialist - Sacramento, CA (Electro-mechanical experience needed)
SEE designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply chain that is touchless, safer, less wasteful, and more resilient.
This position will provide technical service to Sealed Air customers and promote the use of Sealed Air Cryovac packaging materials and equipment systems. Supporting sales and marketing within the accounts by providing timely completion of both external and internal service call reporting along with detailed administrative documentation including account performance reports, customer relation management, and project updates.
Job Description
- Provide equipment troubleshooting, repair, and maintenance service to customers using Sealed Air Cryovac materials.
- Assist or coordinate/supervise customer personnel in installation of equipment along with training customers in equipment operation, maintenance, and sanitation.
- Inform customers of safety regulations, technical information, modifications, and improvements.
- Analyze packaging quality and production problems to determine if equipment, material, or product related.
- Advise customers in establishing preventative maintenance programs and spare parts requirements.
- Enhance customer relations with regular calls, value capture, audits of equipment, securing parts, and advising on packaging techniques per territory business plan.
- Assist sales in supporting new products and opportunities.
- Support sales and marketing with timely completion of all administrative reports.
Skills, Certification or Special Training Required
- High School Diploma or equivalent required
- Mechanically inclined and innovative
- Strong electrical knowledge
- Possess a valid US Driver’s License
- Ability to travel overnight 30% of the time
- Technical school preferred
- Previous experience servicing Cryovac rotary and auxiliary equipment preferred
- Professional attitude and be self-motivated/directed
- Time management, communication skills, decision making, interpersonal, computer and organizational skills
- Computer technology experience – Email, Excel, Word, Google Apps, CRM
- Ability to work cross-functionally to achieve company goals
- Ability to use basic hand and power tools
- Commercial or Industrial troubleshooting, installation, servicing, and programming
- Experience in food packaging or other related experience
Salary: $88,600 - $123,851
Requisition id: 46507
Relocation: No
The Company is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state or local laws.
*Please be cautious of fraudulent recruiting efforts using the SEE name or logo. SEE will never request private information during the application process, such as a Driver's License or Social Security Number.
WHY WORK AT SEALED AIR?
It is our responsibility to leverage what we have to affect positive and meaningful change for our communities and planet using Sealed Air’s global resources and expertise.
Corporate sustainability. It’s about improving the lives of people around the world by addressing pressing needs in the communities where we and our customers operate.
Customer Success. Meeting our customers' needs. At Sealed Air it’s more than a goal, it’s an integral part of our business practices, our innovative solutions, and our values.
Leaving our communities better than we found them through dedication of time, talent, and resources.
Nearest Major Market: Sacramento
Job Segment: Supply Chain, CRM, Electrical, Engineer, Supply, Operations, Technology, Engineering
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