Friday, April 12, 2024
Alliant Insurance Services is one of the nation’s largest and fastest-growing insurance brokerage and consulting firms. We operate through a network of specialized national platforms and local offices to offer our clients a comprehensive portfolio of solutions built on innovative thinking and personal service. Alliant is changing the way our clients approach risk management and benefits, so they can capitalize on new opportunities to grow and protect their organizations.
Responsible for providing customer service and supporting the insured and broker with commercial property claims.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Communicates with vendors, producers, policy holders, clients and insurance companies to communicate claim status;
- Provides initial and on-going advocacy on losses including reserve, coverage analysis, and communication;
- Reports to authorities as applicable, providing updates on litigated claims;
- Provides producer inquiry assistance;
- Creates and maintains reports and worksheets as needed;
- Travels as necessary to attend appeal hearings, trials, and assist with on-site investigations;
- Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information);
- Other duties as assigned.
QUALIFICATIONS
EDUCATION / EXPERIENCE
High School Diploma or equivalent combination of education and experience
Four (4) or more years’ experience in handling commercial property claims
SKILLS
Excellent verbal and written communication skills
Good customer service skills, including telephone and listening skills
Strong analytical and problem solving skills
Strong organizational and time management skills
Proficient in Microsoft Office Suite
Alliant Insurance Services, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected status.
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