Job Description:The Business Analyst role creates, reviews, analyzes, and defines requirements for building Salesforce technology solutions for business opportunities. The right candidate will have experience in creating, analyzing, and validating detailed functional specifications. They will work within a team structure of project managers, Business SMEs, and technical resources.
Responsibilities- Work with business subject matter experts on building requirements documents.
- Mapping functional requirements to Salesforce.com features and functionality.
- Understand and document requirements for configuring, testing, and launching our CRM solution.
- Serve as the functional expert for Salesforce projects.
- Work with technical resources to interpret requirements into technical documents.
- Understand CRM requirements and identify product requirements for future enhancements.
- Act as liaison between business partners and the technical team.
- Critically evaluate information gathered from multiple sources, reconcile inconsistencies, and break down high-level information into details.
- Report project statuses to project managers.
- Build testing strategies for project teams.
- Build test scripts for technical and business users to execute.
- Manage the execution of testing new or enhanced systems.
- Work with key users on documentation and training material.
- Work within a project team structure.
- Work closely with the Solution Architect and client resources to ensure the system meets the needs of the client.
Qualifications:Required Qualifications- Bachelor’s degree in information technology or equivalent work experience.
- 5 years in a BA or similar position.
- 5 years of experience on the SFDC platform.
- Certified Administrator.
- Certified Platform App Builder.
- Certified Business Analyst.
- Experience with creating and completing deliverables including requirements, design, user stories, and testing documentation.
- Proven ability to document and communicate business processes and requirements.
- Strong problem-solving capability.
- Superior communication skills.
- Ability to work successfully in a multi-functional and multi-cultural global team.
- Demonstrated understanding of and experience with Salesforce architecture and automation using workflow and process builder.
Preferred Qualifications- SFDC Trailhead super badges:
- Business Admin Specialist
- Lightning Experience Reports & Dashboard Specialist
- Security Specialist
- Flow Fundamentals Super Badge Unit
- Flow Administration Super Badge Unit
Experience in training and engaging with users to drive adoption.Service and Experience Cloud experience.
Our Company:Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers’ products – whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals – and add dimension and beauty with colorful finishes. We have a vast and ever-evolving portfolio of brands primed to play an important part in everything from modernizing infrastructure around the world to enabling the next generation of electric and autonomous vehicles.
Axalta operates its business in two segments: Performance Coatings and Mobility Coatings, which serve four end markets, including Refinish, Industrial, Light Vehicle, and Commercial Vehicle, across North America, EMEA, Latin America, and Asia-Pacific. Our diverse global footprint allows us to deliver solutions in over 140+ countries and coat 30 million vehicles per year. We’ve recently set an exciting 2040 carbon neutrality goal, in addition to 10 other sustainability initiatives, and we take pride in working with our customers to optimize their businesses and achieve their goals.
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