The Temporary Manager role is part of the store’s overall success and efficiency during a high-volume period and supports our brand commitment to provide products to our customers. Our peak season is when we see the most amount of Coach customers and we are looking for passionate brand ambassadors to add to our store teams! Among other things, individuals in this role will:
- Engage customers using the Coach Experience Service expectation and selling behaviors
- Interact genuinely and naturally with the customer
- Maintain accuracy when operating POS and adhere to Coach cash handling policy
- Responsible for opening and closing the store with tasks including but not limited to; printing and analyzing daily reports, opening & closing cash registers, setting up the day with the team, closing down the store, scanning in shipment, maintaining efficiency of coach systems, submitting work orders, and supporting back of house team.
- Ensure accurate email/name and data capture where permitted by law
- Ensure proper phone etiquette is upheld when answering store calls
- Drive conversion through client engagement and omni selling techniques
- Support back of house tasks as needed.
- Represent Coach brand appropriately
- Basic computer skills
- Ability to execute at a fast pace
- Attention to detail and accuracy
- Able to climb, bend and kneel
- Able to meet Coach Availability and Scheduling Expectations, including working a flexible schedule including nights, weekends, and holidays (Black Friday weekend, weekends leading up to Christmas, Christmas Eve, Day after Christmas and New Year's Eve & New Year's Day. Not expected to work all listed holidays but must have some availability).
- Looking for candidates to work November through Mid January.
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