LeadCar Toyota Wausau opened in the Wausau, WI, area in 2007, and quickly became a fixture in the Wausau and Stevens Point communities. Our goal is to provide a truly exceptional customer experience by offering quality products and services with honesty, integrity, and a commitment to customer satisfaction. We leverage the benefits of being part of a large group but have the flexibility to operate with what best suits our individual market. At LeadCar Toyota Wausau, relationships are what drive our success, and our teams in sales, service, parts, accounting, finance, and management embody this culture every day.
We are proud to support local community and charity efforts such as St. Vincent de Paul, Peyton’s Promise, Garding Against Cancer, and many others. LeadCar Toyota Wausau has also earned the Toyota President’s Award from 2009-2017, proving our passion for excellent service and products. Over the past year, we have become the highest volume new vehicle franchise and the best import franchise in the market. If you are ready to take your career to the next level with a strong brand and a great company in a high volume store, then an opportunity at LeadCar Toyota Wausau may be right for you. Apply today!
Job Summary:
Produces additional revenue for the dealership by selling finance and insurance programs and other appropriate after-sale items to new and used vehicle customers.
Essential Duties and Responsibilities:
- Provides customers with thorough explanation of aftermarket products and extended warranties.
- Converts cash deals to finance.
- Processes finance and lease deals accurately and fairly through financial sources to secure approval.
- Conducts business in an ethical and professional manner.
- Processes all federal, state, and dealer paperwork related to vehicle transaction.
- Understands and complies with federal, state, and local regulations that affect the new- and used-vehicle and finance departments.
- Completes paperwork necessary for vehicle sales and leases in a timely and efficient manner.
- Checks all paperwork for correct title, lien information, taxes, etc., before forwarding to accounting.
- Provides customers with complete explanation of manufacturer and dealership service procedures and policies.
- Sets up and maintains a program which will ensure 100 percent turnover to the F&I department.
- Provides sales force and sales managers with current information about finance and lease programs continually.
- Works with sales managers to secure a reasonable profit from every sale.
- Ensures collection of all finance and insurance fees.
- Takes credit applications directly from the customer as needed.
- Attends sales staff and managers meetings.
- Handles all rate quotations.
- Develops and monitors guidelines for working with customers to ensure maximum customer satisfaction.
- Maintains an adequate and current supply of all required contracts and paperwork needed for completion and finalization of car deals.
- Maintains a clean and professional work environment.
- Maintains professional appearance.
Qualifications/Requirements:
- Previous F&I automotive experience or two years of sales experience preferred.
- Must have knowledge of federal, state, and local regulations that affect the new and used vehicle and finance departments.
- Must have knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for service and evaluation of customer satisfaction.
- Must have knowledge of principles and methods for showing, promoting and selling products or services.
- Must have knowledge of administrative and clerical procedures and systems such as Microsoft Word and Excel, managing files and records, designing forms and other office procedures.
- Must utilize effective time management skills.
- Must have exceptional customer service skills.
- Must have excellent verbal and written communication skills.
- Must be a team player.
- Must have a professional appearance and manner.
- Must have the ability to establish productive, cooperative relationships with customers, vendors, co-workers, and management.
- Ability to maintain high level of confidentiality.
Certificates, Licenses, Registrations:
- A sales license must be maintained.
- An insurance license must be maintained.
- Manufacturer certification must be maintained at the minimum level.
- A valid driver’s license must be maintained.
We are an equal opportunity employer. All persons shall have the opportunity to be considered for employment without regard to actual or perceived race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, age, ancestry, ethnicity, disability, pregnancy, citizenship, marital status, familial status, military or veteran status, genetic information, predisposing genetic characteristic, status as a victim of domestic violence, stalking and sex offenses, or any other status protected by applicable federal, state or local law.
We will endeavor to make a reasonable accommodation/modification for the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operation of our business, in accordance with applicable federal, state and local law. If you believe you require such assistance to complete this form or to participate in the interview process, please contact Human Resources by calling 608-824-1300 or by emailing hr@leadcar.com.
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