at CrowdStrike, Inc. in Topeka, Kansas, United States
Job Description
#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.
About the Role:
CrowdStrike is seeking a License Management Consultant to join our License Management Services (“LMS”) team. LMS is responsible for customer compliance with CrowdStrike’s licensing agreements and tasked with protecting our intellectual property by identifying and recovering bookings from our non-compliant customers and partners. This role will be actively involved in proactive customer audits, reconciling entitlements against deployment and relentlessly pursuing expired and expiring subscription renewals.
What You'll Do:
- Lead all activities associated with end user software license compliance audits
- Perform extensive data telemetry and related licensing analysis as part of audit execution
- Interact with cross functional internal teams and manage multiple audits simultaneously
- Assist with facilitation and use of CrowdStrike internal technology-based tools and/or methodologies to review, design and/or implement compliance services and related program offerings
- Collaborate with sales in the pursuit of license compliance initiatives
- Act as a liaison between end users and Sales to resolve and prevent future compliance issues
- Assist in the development and implementation of compliance program policies to support internal growth
- Document and distribute best practices for subscription management and subscription optimization
What You'll Need:
- At least 5+ years prior experience in a customer contact role and/or in audit/software license compliance review role with a strong background in auditing techniques
- Strong written and verbal presentation skills including the ability to translate technical information to a variety of technical and non-technical audiences
- Proven relationship building experience and instilling trust with customers and internal stakeholders
- Strategic thinker with the ability to make prudent business decisions
- Working knowledge of relational databases to facilitate data analysis
- Self-driven, highly motivated and independent in completing assigned tasks
- Ability to prioritize in a pressured environment to consistently deliver desired outcomes
- Experience in creating and analyzing customer telemetry reports
- Excellent commercial skills, including managing program
CrowdStrike, Inc. is an Equal Opportunity Employer and does not discriminate against any applicants for employment based on their race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, physical or mental disability, genetic information, veteran status, uniformed service member status, or any other status protected by law.
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