Team Ford Lincoln is hiring Automotive Sales Consultants. Prior sales experience is preferred; however, candidates without sales experience are encouraged to apply. Must be customer-oriented, dependable, professional, and have a good attitude. A Nevada Driver's License and Nevada Sales License are required. $3000.00 a month salary guaranteed for the first 90 days.
Apply in person at 5445 Drexel Road, Las Vegas, NV 89130 or online at www.teamfordlasvegas.com.
ESSENTIAL DUTIES
Essential Duties include the following. Other duties may be assigned.
- Satisfies the transportation needs of vehicle purchasers.
- Sells/leases and delivers a minimum of 10 units per month.
- Approaches, greets, and offers assistance or direction to any customer who enters the dealership showroom or sales lot.
- Assists customers in selecting a vehicle by asking questions and listening carefully to their responses.
- Explains fully product performance, application, and benefits to prospects.
- Describes all optional equipment available for customer purchase.
- Offers test drives to all prospects and follows dealership procedure to obtain proper identification from customers prior to test drive.
- Utilizes dealership sales control and follow-up system.
- Exhibits a high level of commitment to customer satisfaction.
- Knows and understands the current federal, state, and local laws which govern retail automobile sales and maintains current knowledge in regards to Ford and Lincoln standards along with Team Ford Lincoln dealership expectations.
- Maintains customer satisfaction scores that are at group average or above on a monthly basis.
- Maintains high levels of customer service that are consistent with Team Ford Lincoln standards.
- Establishes and achieves annual and monthly objectives for unit sales, gross profits, and customer satisfaction.
- Attends product and sales training courses as requested by the sales manager.
- Keeps abreast of new products, features, accessories, etc., and their benefits to customers.
- Knows and understands equity and values, and is able to explain depreciation to the customer.
- Ensures that the sales manager has an opportunity to meet each customer.
- Turns 100 percent of closed deals to finance and insurance manager, along with properly completed paperwork (insurance information, trade title, etc.).
- Writes complete sales orders and processes paperwork in accordance with established dealership policies.
- Prepares sold vehicles for customer delivery prior to customer arrival.
- Delivers vehicles to customers, ensuring that the customer understands the vehicle's operating features, warranty, and paperwork. Registers all customers on www.syncmyride.com.
- Introduces customers to service department personnel to emphasize the quality and efficiency of service repairs and maintenance available in the dealership's service department.
- Schedules first service appointment.
- Follows up on all post-delivery items, tag/title work, "we-owes", and special requests to ensure that all customer expectations are met.
- Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
- Maintains a prospect development system.
- Reviews and analyzes actions at the end of each day, week, month, and year to determine how to better utilize time and plan more effectively.
- Attends sales meetings.
- Maintains a professional appearance.
EDUCATION and/or EXPERIENCE
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
CERTIFICATES, LICENSES, REGISTRATIONS
- State of Nevada Sales License
- State of Nevada Driver's License
PHYSICAL DEMANDS
- Must be physically capable of showing customers around the dealership and entering and exiting and driving vehicles. Ability to walk and stand for long periods.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
WORK ENVIRONMENT
- Indoor and outdoor work is required.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
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