Employment Type: Full time
Company Name: US2160 Sysco Guest Supply, LLC
Compensation Range: The pay range provided is not indicative of Sysco’s actual pay range but is merely algorithmic and provided for generalized comparison. Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors.
Position Summary:
The Sales Consultant is responsible for promoting the Company’s products and services by building relationships with new and existing customers in order to become our customers’ most valued and trusted business partner. This outside sales representative utilizes consultative selling techniques in order to maintain and grow sales of amenities, textiles, room accessories, paper, janitorial supplies, cleaning, FF&E and MRO products to hotels, management groups and/or additional markets within an assigned territory. The main focus of the Sales Consultant is to help the Company’s customers succeed while achieving sales and profit goals established by the Company. Sales Consultants receive a base salary with an opportunity to earn quarterly bonuses based on KPI achievement.
Primary Responsibilities:
- Responsible for maintaining and identifying new sales opportunities within prospective and existing accounts. Make sales calls and presentations to develop and maintain a solid customer relationship to increase sales and category penetration.
- Utilize consultative selling techniques, product knowledge, ROI, system tools (i.e., Phocas, GForce and Salesforce.com) and sales training resources to effectively target new prospects and market growth opportunities.
- Continuously manage assigned accounts and take corrective action, as needed, to maintain and improve the overall customer experience.
- Regularly consult with assigned accounts as appropriate, including new products and services, company changes, holiday schedules, product pricing or information changes and new opportunities.
- Immediately notify management if an existing account is in jeopardy of discontinuing service or issues remain unresolved regardless of attempts to correct situation.
- Work with Accounts Receivable to ensure customers pay invoices within agreed upon terms.
- Regularly interact and communicate with various internal departments to provide vital information that may be necessary for servicing the customer.
- Assist in the set-up of new accounts, including Customer Account Application (CAA), customer order guides, pricing, order schedules, files, etc.
- Accurately forecast sales results and trends for a specific territory, group of accounts, etc.
Minimum Education:
Bachelor’s degree in Sales, Marketing or Business preferred.
Minimum Experience:
- 3 - 5 years sales experience with proven record of sales success and history of accomplishments.
- Experience in hospitality or supply/distribution sales preferred.
- Experience in relationship sales managing new and existing customer opportunities and up-selling preferred.
- Experience with trip planning, territory routing and account prioritization preferred.
Skills & Abilities:
- Excellent communication (verbal and written), interpersonal and professional interactive skills.
- Excellent organizational and project management skills, including planning, prioritizing and executing multiple initiatives autonomously.
- Strong in person presentation, negotiation and closing skills with customers and prospects.
- Ability to think creatively and be solution driven.
- Active listening skills to understand and interpret solution driven selling.
- Capacity to convey ideas effectively and sell a variety of products.
- Professional demeanor and vibrant personality.
- Goal-oriented and driven self-starter who can work within a team environment.
- Familiarity with general finance concepts is required.
- Respond promptly to customer needs and solicit customer feedback to improve service.
- Identify and resolve problems in a timely manner.
- Exhibit sound and accurate judgment; make timely decisions.
- Demonstrate exceptional work habits, including punctuality and consistent attendance.
- Computer literacy, including familiarity in handling customer databases and Microsoft Office 365.
- Familiarity with analytical software tools and CRM systems.
Physical Demands & Work Environment:
- While performing the duties of this job, the employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone.
- This position requires frequent travel to attend appointments, training sessions, staff meetings, company events and/or industry or vendor trade shows.
- May be required to utilize personal vehicle for business travel.
- If working remote, must have reliable internet connection and required software.
- This position may require evening and weekend work depending on customer needs.
Overview: Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations.
AFFIRMATIVE ACTION STATEMENT: Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer.
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