Company: Compassus
Position Summary
The Senior Human Resources Business Partner is responsible for modeling the Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation and for promoting the Compassus philosophy, using the 6 Pillars of Success as the foundation. S/he is responsible for upholding the Code of Ethical Conduct and for promoting positive working relationships within the company, among all departments, and all external stakeholders. The Senior Human Resources Business Partner consults with divisional/regional leadership in areas of organizational design and development in support of the business strategy. S/he facilitates organization and leadership development efforts, working with leaders and individual contributors to identify and address root causes of human resources issues. S/he ensures compliance with corporate policy at the business unit or division level.
Position Specific Responsibilities
- Serves as trainer or mentor to Colleague Relations and entry-level Human Resources Business Partners.
- Consults with business leaders on talent, leadership, business strategy, organization development, rewards, and culture.
- Directs the efforts of others in the achievement of the strategic and operational objectives of the group. May be responsible for a more complex business group.
- Identifies and shares root causes of human resources issues with relevant HR functions to shape HR programs and policies.
- Scans and benchmarks the marketplace to identify and leverage best practices and trends to influence the business and HR agenda.
- Acts, and is viewed, as a strategic business partner, change agent, and member of the line leadership staff.
- Selects, develops, and evaluates team members to ensure the efficient operation of the organization.
- Develops and drives company-wide programs and initiatives (e.g., rewards and recognition reviews, workforce planning, culture, and organizational change).
- Manages escalations and dispute resolutions through company programs and policies.
- Triages/intakes team member concerns; ensures issues are properly documented before referring to the appropriate party for resolution. Follows up to ensure resolution is reached.
- Provides guidance and coaching to Operations in the delivery of pay practices.
- Reports performance metrics for the HR team.
- Responds accordingly to subpoenas and requests from external entities/agencies.
- Interfaces with outside vendors.
- Coordinates with internal departments closely to solve team member issues.
- Responsible for project management coordination to include tasks related to performance management administration, open enrollment annual process, and other initiatives.
- Follows up on team member benefit issues/questions, 401(k) issues/questions, and benefit and ACA audits throughout the year.
- Creates, edits, and tracks employment documents and forms.
- Recommends new approaches, policies, and procedures to effect continual improvements in the efficiency of the department and services performed.
- Performs other duties as assigned.
Education and/or Experience
- Bachelor's degree in Human Resources or related field strongly preferred.
- Minimum of five (5) years of experience supporting Union labor relations required.
- Seven (7) to ten (10) years of HR or healthcare back office experience preferred.
- A combination of experience and education will be considered.
Skills
- Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage.
- Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from leaders, colleagues, investors, and external parties. Strong written and verbal communications.
- Other Skills and Abilities: Ability to understand, read, write, and speak English. Articulates and embraces hospice philosophy. Ability to maintain confidentiality of information, such as patient and Company files. Detail and process-oriented; able to track and coordinate tasks related to processes/projects and deliver appropriate follow-up to ensure timely delivery of work.
Physical Demands and Work Environment: The demands of this role necessitate a team member to effectively perform essential functions. Adaptations can be made to accommodate team members with disabilities. Regular standing, walking, and manual dexterity are fundamental, along with the ability to lift and move objects up to 25 pounds. Visual acuity requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. This description provides a general overview and may vary by role and department, capturing the nuanced demands and conditions inherent to positions in our organization.
At Compassus, including all Compassus affiliates, diversity, equity, and inclusion are fundamental to our Pillars of Success. We are committed to creating a fair work environment where our team members feel welcomed, highly valued, and respected. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
