Generous Pay Plan + Great Benefits and Work Atmosphere! 7 Techs per Advisor 1,200 Repair Orders per Month
$100,000+ Opportunity! Automotive Service Advisor or Technician experience required.
Job Intro
Are you an experienced Service Advisor with strong selling skills and a knack for providing exceptional customer service? Fowler Ford is looking for a customer-centric Service Advisor / Writer to join our team. As a Service Advisor at Fowler Ford, you'll be the friendly face and knowledgeable expert that our customers trust. Your role is crucial in ensuring that our customers' vehicles receive the care they need, and you'll have the opportunity to showcase your exceptional selling and customer service skills. This is a full-time position with competitive pay and benefits. If you are an organized and detail-oriented individual with a passion for the automotive industry, we encourage you to apply for this exciting opportunity!
Job Description
Listen to customer concerns and accurately document vehicle issues. Explain service recommendations clearly and persuasively. Promote additional services and products that meet customer needs.
- 7 Techs per Advisor
- Health, dental, and vision insurance.
- Retirement plan with company match.
- Paid time off and holidays.
- Ongoing training and professional development opportunities.
- Friendly and supportive work environment
Responsibilities
- Greet and assist customers with a warm and welcoming attitude.
- Listen to customer concerns and accurately document vehicle issues.
- Explain service recommendations clearly and persuasively.
- Promote additional services and products that meet customer needs.
- Provide exceptional customer service and ensure a positive service experience.
Requirements
- Prior experience as a Service Advisor / Writer is required.
- Strong selling skills and the ability to effectively communicate service recommendations.
- A passion for providing the highest level of customer satisfaction.
- Knowledge of automotive services and maintenance is a plus.
- Must be 18 years or older.
- Minimum high school diploma or GED equivalent.
- Acceptable driving record and a valid driver's license in your state of residence necessary for select roles.
- Must be authorized to work in the U.S. without sponsorship and be a current resident.
- Must pass pre-employment testing to include background checks, MVR, and drug screening.
Terms
Fowler Ford is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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