Job Title: IT Telecommunications Engineering Consultant
Work Place Flexibility: Hybrid
Legal Entity: Entergy Services, LLC
This is a hybrid role based out of the Jackson, MS area. Those outside of the Jackson area will be required to relocate for this role. Relocation assistance is not available for this role.
Job Summary/Purpose:
Individual contributor role responsible for design engineering and project planning/execution in support of Entergy’s Telecommunication Transport Network, including inside plant, outside plant, signals, communication systems and protocols, creation and maintenance of all associated records, plus other duties as assigned.
Job Duties and Responsibilities:
- Provide telecom engineering support for Entergy’s Eastern Region operating footprint, which is roughly the western half of the state of Mississippi. Frequent day travel and occasional overnight travel are required to adequately support requirements of this position.
- This position can be filled as an IT Consultant or Senior IT Consultant. To be considered for the Senior IT Consultant classification, the candidate must fulfill all subsequently-listed responsibilities, PLUS demonstrate the ability to:
- Lead resolution of complex technical problems through coordination of efforts with Entergy IT personnel, customers, and vendors.
- Provide expert analysis of proposed network changes regarding need, immediate impact, future capability, required supportive skills, and the respective cost for each, including opportunity cost.
- Develop strategic and tactical plans for network expansion, reliability improvements, operational improvements, etc., required to support the ever-changing needs of a multi-state utility.
- Serve as a Technical Mentor and SME for more junior engineers as needed.
- Provide Telecom engineering services for over 430 sites within Eastern Region, including, but not limited to: office buildings, operational centers, power generating stations, substation control houses, telecom shelters, microwave radio shelters, outdoor equipment cabinets, etc.
- Support Entergy’s operational companies through project scoping; estimate development; design and execution of new OPGW, ADSS, and underground fiber optic cable construction.
- Design and implement new packet transport and support “legacy” time division-multiplexed communication systems on fiber optic cable plant and/or digital microwave systems, aligned to meet all identified needs as well as anticipated future service requirements.
- Interact with and serve a variety of internal customers, including Entergy Transmission, Relay Design, Grid Operations, Generation, Facilities, and IT.
- Plan, develop, and deliver detailed engineering packages to drive and support actions of skilled craftsmen in the field as they install, test, and turn up fiber optic cable plant, communication systems, and communication services.
- Create and maintain GIS information, hardware records, system design, and service provisioning records in Entergy Telecom’s operational support system, Connect Master.
- Adhere to and continually look for opportunities to improve Entergy Telecom Engineering design standards, being mindful of master sources, such as the National Electric Code, the National Electric Safety Code, Telcordia, industry best practices, etc.
- Collaborate with fellow engineers and technicians to create and implement the best solutions possible within the framework of any given project, looking for systemic relationships beyond the immediate project scope, identifying mutual dependencies, benefits, or impacts.
Minimum Qualifications:
Bachelor’s Degree in Electrical or Electronic Engineering, Electrical or Electronic Engineering Technology, a related field, or equivalent work experience. Relevant professional certifications or licenses are desired.
Minimum Experience Required:
- Sr. IT Consultant: 10+ years of directly relevant experience; 12+ years of directly relevant experience desired.
- IT Consultant: 5+ years of directly relevant experience; 8+ years of directly relevant experience desired.
- IT Specialist, Sr: 4+ years of relevant experience.
- IT Specialist, II: 2+ years of relevant experience.
- IT Specialist, I: 0+ years of experience, Bachelors Degree in Electrical or Electronic Engineering/Electrical Engineering Technology, or Electronic Engineering Technology is HIGHLY PREFERRED.
Knowledge, Skills, and Abilities That Will Ensure Success in This Position:
- Be a knowledge-seeking self-starter who can function without the immediate and constant direction of management and peers.
- Be well-versed in all aspects of telecom engineering: inside/outside plant design and construction, system-level design of telecom transmission systems, packet-based transport, and time-division multiplexing systems.
- Have a solid, working knowledge of IP.
- Be skilled with design and productivity software, including Excel, Word, Visio, Outlook, and collaboration tools.
- Have relevant, direct experience using a GIS database system.
- Be familiar with electronic work management systems.
- Be skilled with telecommunication-centric operational support systems.
- Be skilled in construction and design considerations regarding outside plant.
- Embrace Entergy’s safety culture and employ safety principles when designing new projects and improving existing systems and infrastructure.
- Demonstrate flexibility and a readiness to learn new technologies and new processes.
- Demonstrate excellent interpersonal and relationship-building skills.
- Be familiar with electric utility organization, operation, and regulation.
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