Achieves targeted and agreed-upon sales goals (volume and gross margins) to get new and repeat clients in ways that generate the income needed for a healthy department and company.
Requirements
Primary Responsibilities:
- Effectively follows successful sales processes that ensure the customer has an excellent buying experience, including the timely completion of all paperwork.
- Sets and monitors progress toward agreed-upon sales goals and manages/prioritizes work to achieve progress toward yearly, monthly, weekly, and daily sales goals against key performance indicators.
- Actively seeks, identifies, and obtains new prospects in ways that lead to increased sales.
- Builds and maintains positive customer relationships to strengthen customer loyalty and company reputation.
- Successfully maintains and enhances ongoing customer relationships through timely follow communications that lead to repeat business per company policy, including in-process, current, and past customers.
- Proactively supports and works with other employees, departments, and/or locations to give the customer a seamless experience in ways that promote teamwork.
- Shares, mentors, encourages, and acknowledges other salespeople and departments in meeting the needs of all stakeholder groups.
- Continually improves personal selling capabilities in order to respond to customer needs in a more effective manner.
- Continually learns and applies new selling skills, strategies, and techniques on a daily, monthly, and yearly basis.
- Develops and maintains a high level of product, market, and industry knowledge.
- Participates in on-going sales training.
Knowledge, Skills, and Abilities:
- Understands and has a good knowledge of the RV industry.
- Superior customer service skills, utilizing professional and tactful manners.
- Excellent communication and listening skills.
- Proficiency with computers and data base programs.
- Ability to manage inventory.
- Practical math skills and use of business principles.
Education and Experience Requirements:
- High school diploma or GED required; college preferred.
- Previous experience in commission-based “big ticket” item sales or RV, automotive, or motor sports industry.
- Valid driver’s license with insurable driving record.
Physical Requirements:
- Works in outdoor or indoor environments in all weather conditions.
- May be required to sit, stand, walk, bend, twist, stoop, and lift up to 40 pounds.
The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
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