Senior Implementation Consultant, AI/ML
Job Requisition ID # 24WD79567
Position Overview
The Autodesk Enterprise Customer Success (ECS) organization is looking for an accomplished, and dynamic individual to join our Americas Architecture, Engineering & Construction (AEC) Consulting Services team as a Senior Implementation Consultant for Artificial Intelligence (AI).
As a Senior Implementation Consultant, you will use your in-depth industry and technical knowledge to help our customers apply AI to design, engineering, and construction projects. You will work remotely, and you will report to Director of Consultant Delivery for Architecture.
You will work directly with our enterprise customers to design and implement modern AI solutions, ensuring the smooth deployment and integration of our AI technologies into their existing workflows, optimizing their operations, and delivering measurable improvements in efficiency and productivity.
Applying change management practices and a broad range of tools, you will help our customers improve adoption of AI solutions across their organization to achieve meaningful results. You will also track the value impacts of the solutions we deliver and the scale at which they are adopted.
You will also work closely with the Autodesk product teams to provide feedback based on client experiences and stay up to speed on product development roadmaps.
Responsibilities
- Work with Autodesk's largest customers to design and implement AI solutions to ensure the greatest possible value from their Autodesk investment.
- Analyze existing customer data, workflows, and processes.
- Maintain an organized and up-to-date pipeline of opportunities needs assessments and document customer requirements.
- Design and implement AI solutions using Autodesk technology and platform services, tailored to client requirements.
- Guide customers in the best application of AI in connection with Autodesk products.
- Collaborate with customers, external partners, and Autodesk team members to find solutions and resolve technical issues.
- Provide feedback to service line management and product development groups on client experience for product and process improvements.
- Work with Autodesk account teams to define Customer Success Plans and customer engagements to implement those strategies and solutions.
- Provide mentoring to customers to adoption and use.
- Provide input to sales and proposal presentations and identify additional product/services opportunities in customer organizations.
- Contribute task estimation and task description in Scopes of Work and scope clarification with customers.
- Stay updated on the latest AI trends, technologies, and best practices.
- Contribute to the development of new AI-based products and services.
Minimum Qualifications
- Bachelor of Science degree in Architecture, Construction Management, Engineering, Computer Science, Information Technology or related degree.
- (5) years of hands-on experience in the AEC industry, with a focus on the data insights derived from design and construction technology.
- Autodesk product expertise (Revit, Civil 3D, Autodesk Construction Cloud, BIM 360, AutoCAD).
- Demonstrate excellence in innovation, program management, change management, business process optimization, and communications.
- Experience working with diverse technical, sales, and project management teams.
- Must have a working knowledge of software development lifecycle processes and how to operate under structured project management.
- Can break down complex topics into a common language understandable by non-technical/business-oriented audiences.
- 50% travel required.
About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.
When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!
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