RAY CHEVROLET SERVICE DEPT. is seeking an organized and detailed Service Advisor.
Service Advisor responsibilities
- Greeting customers promptly
- Obtaining customer and vehicle information
- Clearly reporting all vehicle symptoms as described by the customer
- Determining and recommending needed maintenance based on age, mileage, and history of vehicle
- Prepare a complete and accurate estimate of cost for labor and parts
- Establish follow-up time
- Monitor the progress of each vehicle throughout the day, and updating customers frequently
- Verifying that the final invoice reconciles with the work performed on the repair order
- Explaining all completed work and charges to customers
Requirements:
- Minimum 1 year experience in a service advisory role
- Reynolds experience is preferred but not required
- Positive attitude
- High volume mentality
- CSI focused
- Required experience: Service Advisor, Dealership, Automotive Knowledge: 1 year
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