Oracle Senior Associate Consultant - Phoenix, Arizona
As a Senior Associate Delivery Consultant, you will be responsible for consulting with clients during implementations to deliver client-specific upgrades, which includes testing, training, and complete client-specific design using appropriate tools. You will also be involved in full solution build with accountability for build quality score and follow-up actions. A good understanding of the healthcare domain and testing is essential, as well as knowledge in issue resolution. Candidates should excel in collaboration activities and support peer associates, with a strong grasp of configuration activities. Additionally, you will develop and execute test plans, execute test scripts, review new defects, write steps to test, outline information for change requests, notify clients, and document changes in end-user functionality. You will also identify new issues and report them to solution and engagement leadership while leveraging internal and external resources for problem identification and resolution.
Responsibilities:
- Consult with clients on current workflows and configuration, upgrade implications, system changes, enhancements, and ongoing system maintenance.
- Provide implementation process leadership for client workgroups.
- Complete complex full system solution builds and maintain accountability for build quality score and follow-up actions.
- Navigate across venues to resolve issues, propose mitigation strategies, and escalate when appropriate to solution and engagement leadership.
- Develop and execute complex test plans and test script executions, following change management processes for new defects.
- Establish best practices for knowledge transfer and process improvement.
- Assume coaching responsibilities for other employees.
- Support client partners with solution troubleshooting and knowledge transfer.
- Develop and maintain relationships with clients to provide appropriate escalation of issues, solution knowledge, and engagement support.
- Ability to work overtime and/or irregular hours as needed.
- Proficient in coaching, troubleshooting, facilitation, and relationship-building skills.
Qualifications:
- 1-3 years of overall experience in relevant functional or technical roles.
- Product or technical expertise relevant to practice focus.
- Demonstrates competence in a minimum of one product or technology area.
- Ability to communicate effectively and build rapport with team members and clients.
- Ability to travel as needed.
Disclaimer:
Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.
Compensation and Benefits:
Hiring Range: from $21.15 to $54.13 per hour; from $44,000 to $112,600 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions, and locations.
Oracle US offers a comprehensive benefits package which includes medical, dental, and vision insurance, short-term and long-term disability, life insurance, flexible spending accounts, 401(k) savings plan with company match, paid time off, and more.
About Us:
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. We are committed to expanding our inclusive workforce that promotes diverse insights and perspectives. Oracle careers open the door to global opportunities where work-life balance flourishes.
We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know.
Disclaimer:
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, and protected veterans’ status, or any other characteristic protected by law.
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