This is an exciting opportunity for a telecommunications specialist to join the EEAST, to lead and drive the telecommunications strategy of the Trust.
This role is central to the delivery and continuity of Information Technology Telephony services across the Trust with management responsibility for the overall technical design of the Trust's telecommunications strategy.
The post holder will manage an overview of all Trusts telecommunication technology requirements and agree standards for the approval of the functional specification documents to ensure consistency and compatibility with the strategic vision.
They will also manage the overall telecommunication technical design for the Trust's telecommunication infrastructure, including documentation of all telecommunication infrastructure.
A suitable candidate will be a Telecommunication Specialist with full understanding of the technology vision, objectives, deliverables and organisational goals. This role is key to defining the strategy of the Trusts telecommunication technologies strategy with current and future industry standards.
Hybrid working is available with the post holder required to attend one of our three Regional Trust bases - Bedford, Chelmsford or Norwich as required.
This vacancy is not open to candidates who have been unsuccessful for this role within the last 3 months.
Please ensure your application relates directly to the Person Specification demonstrating the core skills required for this role.
Main duties of the job
- Responsible for ensuring that the telecommunication technical design standards are managed across the whole Trust infrastructure and system development programmes.
- Formulate and review system development methodology and standards to ensure a common approach and consistent standard for all IM&T programmes of work.
- Manage an overview of all Trusts telecommunication technology requirements and agree standards for the approval of the functional specification documents to ensure consistency and compatibility with the strategic vision.
- Manage the overall telecommunication technical design for the Trust's telecommunication infrastructure, including documentation of all telecommunication infrastructure.
- Approve, in consultation with the Head of Digital Delivery, Head of Live Services and the Enterprise Architect, the telecommunication architecture for the Trust.
- Manage relationship with 3rd party telecommunication providers and hold Service Reviews in conjunction with the Head of Digital Delivery at regular intervals for all third parties providing telecommunication hosted services to the Trust.
For further information relating to detailed specifics for the role please refer to the attached Job description.
About us
East of England Ambulance Service is an organisation that is leading the way across the UK in providing patients and the NHS with innovative solutions to provide the best levels of care. This role will be key in supporting the Telecommunications infrastructure required by the Trust to deliver this service.
Great healthcare requires great people. That's why we are doing everything we can to recruit committed, skilled people - and to make sure we support our new and existing employees, so they choose to stay with us.
Job responsibilities
Please refer to the attached Job description for a detailed overview and the main responsibilities of this role.
Person Specification
Qualifications
- Degree, other tertiary qualification or evidence of relevant on-job qualification/equivalent hands on experience (3 yrs).
- Recognised qualification in the field of IT, computing, Business Systems or similar. For example, MCSE.
Knowledge
- Knowledge of IP telephony platforms to include Avaya IP office, Mitel & Cisco platforms.
- 3 years hands on experience with Network Infrastructure and IP phone design solutions.
- Proven record in applying Network Technologies and configuration skills and Responsibilities in an NHS organisation, including evidence of input into projects that impact the wider Trust.
- At least one of the following qualifications/courses: Cisco CCNA, CCNP + Network Technologies, Firewall Technologies.
Experience
- Experienced in being the technical specialist and used to having the responsibility and freedom to act in the Trust best interest.
- Experience in delivering telephony solutions, including IP Telephony.
- Experience of Avaya, Mitel and Cisco IP platforms at a strategic level.
- Experience of providing technical solutions at an organisational level.
- 3 years or more experience of working with Telephony providers, including BT, Mitel, Daisy telecomms.
- Experience of all of the following: LAN, WAN, Wireless technologies, Computer Aided Dispatch systems, Telephony Systems including analogue, digital and VoIP services, Windows Server and workstation operating systems, Exchange Server, Firewall technologies, Active directory.
- Substantial experience across a wide range of IT technologies.
- Ability to generate and analyse business cases and budgets in relation to Trust needs and priorities.
- Experience in a Technical architect role.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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